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Senior Customer Success Engineer
Palo Alto Networks
Bengaluru, IND
Full-time
Senior
Onsite
Discovered 3 weeks ago
Cortex XDRXSIAMXSOAR
Free
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Cortex XDRXSIAMXSOAR
Role Overview
As a Cortex CSE within the Scale & Optimize (S&O) framework, you are the primary technical driver for post-sales value realization for Cortex XDR/XSIAM/XSOAR. You will lead "Technical Working Sessions" to move customers from initial setup to a mature, orchestrated defense posture.
Primary Objectives:
Maximize Customer Value:
Prescriptive Technical Delivery
Transform the Customer Journey
Key Responsibilities
Product-Specific Operational Tasks
Technical Value Delivery
Stakeholder & Project Management
Requirements :
Technical Expertise
Hands-on skills
Soft skills
Problem solving
Key Skills for This Role
Cortex XDRXSIAMXSOAR
Full Job Posting
Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
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