Senior Customer Engineer

At Sonatus, we’re driving the transformation to AI-enabled software-defined vehicles.

Traditional automotive software methods can’t keep pace with consumer expectations shaped by the mobile industry—where features evolve rapidly, update seamlessly, and improve continuously.

That’s why leading OEMs trust Sonatus to accelerate this shift.

Our technology is already in production across more than 8 million vehicles on the road today and rapidly expanding.

Headquartered in Sunnyvale, CA, with 250+ employees worldwide, Sonatus combines the agility of a fast-growing company with the scale and impact of an established partner.

Backed by strong funding and proven by global deployment, we’re solving some of the most interesting and complex challenges in the industry.

Join us and help redefine what’s possible as we shape the future of mobility.

We are looking for a highly motivated SW Integration engineer to join our fast-growing team. As a part of the team that is responsible for the software integration and prototype development, you will have the opportunity to: 1) Stay at the forefront with customers, understanding the pressing problems facing the industry and the most advanced technologies required to solve them. 2) Apply your skillsets to build SW solutions, creating immediate impact and helping our customers, as well as shaping the industry with solutions you build. 3) Play the most important role to help scale our products and grow Sonatus' business. Role and Responsibilities:

• Software Integration: Integrate software modules and SDK at the system or application level, and create POC (Proof of Concept) prototypes for demo purposes.
• Plan POCs based on the scope for the customers, and estimate required works and effort to complete the POC and provide NRE estimate, and resource forecast.
• Troubleshooting & Debugging: Identify, analyze, and resolve issues that arise during the software integration process, ensuring a smooth and reliable software system.
• Triage the customer-reported technical issues, identify the domain of issues, and assign them to the appropriate stakeholders accordingly.
• Demo and Presentation: Present solution using either demo SW or architecture presentation to customers and partners to showcase our product and technology advantages.
• Customer Management: Provide integration support for our customers, remotely and/or on-site when necessary.
• Manage customers’ feature requests, develop business relationships with customers, and play the Go-to-person for technical questions, issues, and resolutions.