Senior Corporate Program Administrator

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go.

As employee owners, we support each other in building our careers as well as our companies.

Our foundation is rooted in integrity, innovation, partnership, and pride.

Come grow with us!

Reports to: Sr Manager of Administration

The Senior Corporate Program Administrator is responsible for the administration, governance, and continuous improvement of PBI-Gordon's SAP Concur Travel and Expense platform and corporate credit card program.

This role ensures the accuracy, integrity, compliance, and efficiency of employee travel and expense processes through effective system administration, policy enforcement, user support, and data analysis.

Serving as the organization's subject matter expert for Concur and corporate card administration, this position partners closely with Finance, Human Resources, Information Technology, card providers, Concur Support, and business stakeholders to maintain strong internal controls, enhance user experience, drive process improvements, and support corporate travel and expense policies.

• Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k)
• Competitive base salary with performance-based bonus opportunity
• Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
• Generous paid time off, paid holidays, and parental leave
• Fitness and tuition reimbursement programs

• Expense Management
• Serve as system administrator and internal subject matter expert for Concur.
• Maintain system configuration, user access & profiles, workflows, and approval hierarchies.
• Manage onboarding and offboarding of employees onto the Concur platform and corporate credit card program.
• Audit expense reports to ensure compliance with company policies and internal controls.
• Identify potential policy violations, unusual spending patterns, and areas of risk.
• Analyze expense data and generate reporting and analytics.
• Develop reporting for leadership related to travel and expense activity.
• Troubleshoot system issues and provide support to employees submitting expense reports.
• Coordinate with Concur Support to resolve system issues.
• Develop and maintain documentation, user guides, and training materials.
• Partner on Concur training sessions and communicate expense policies during new employee orientations.
• Maintain accurate cardholder account records and coordinate updates to employee profiles and credit limits.
• Serve as a point of contact for employee inquiries regarding the corporate credit card program.
• Perform other related duties as assigned to assist with successful operations and business continuity.

• Administer the company's corporate credit card program, including card issuance, account maintenance, employee transfers, card cancellations, and replacement requests.
• Serve as the primary liaison with the corporate card provider to resolve account issues and support program administration.
• Maintain accurate cardholder records, spending limits, merchant category restrictions, and account authorizations.
• Monitor corporate card transactions for compliance with company policies and investigate potential misuse or exceptions.
• Coordinate cardholder agreement acknowledgments and ensure employee adherence to program requirements.
• Reconcile corporate card transactions and statements with Concur expense reporting and accounting records monthly.
• Support delinquency management, disputed transactions, fraud investigations, and cardholder account escalations.
• Analyze corporate card utilization and recommend program enhancements to improve compliance, efficiency, and cost management
• Perform additional duties assigned to support business objectives.
• Safety Responsibilities
• Follow all company safety policies and procedures.
• Participate in required safety training.
• Report unsafe conditions, near misses, and incidents promptly.

• Education:
• Bachelor’s degree in business administration, Finance, Accounting, or a related field preferred; or equivalent combination of education and experience.
• Experience:
• 5+ years of experience in administering SAP Concur Travel & Expense, corporate credit card programs, expense management, accounts payable, or related financial operations preferred.
• Experience configuring and maintaining Concur user profiles, approval workflows, audit rules, expense types, and organizational structures.

• Strong understanding of travel and expense policies, corporate card administration, internal controls, and compliance requirements.
• Strong proficiency in Microsoft Office Suite, particularly Excel, including data analysis, reporting, and reconciliation functions.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and projects simultaneously.
• Excellent verbal and written communication skills with the ability to effectively train and support end users.
• Ability to maintain confidentiality and handle sensitive financial and employee information with discretion.
• Demonstrates strong organizational, analytical, and problem-solving skills.
• Maintains exceptional attention to detail and accuracy.
• Effectively manages multiple priorities and deadlines.
• Communicates professionally with employees, leadership, vendors, and external partners.
• Exercises sound judgment and maintain strict confidentiality.
• Works collaboratively across departments while taking ownership of assigned responsibilities.
• Identifies opportunities for process improvement and operational efficiency.

PBI-Gordon Companies offers a collaborative, employee-owned environment where accountability, partnership, and continuous improvement are valued.

Team members are encouraged to contribute ideas, develop professionally, and grow their careers alongside the business.

PBI-Gordon Companies is an Equal Opportunity Employer.

We value diversity and are committed to creating an inclusive environment for all employees.

Ready to Apply?

If you’re passionate about SAP Concur administration, travel and expense management, and driving compliance through strong internal controls and corporate card governance, we’d love to hear from you.

Apply today to join an employee-owned organization committed to operational excellence, continuous improvement, and exceptional employee support.

PBI-Gordon Companies and its subsidiaries are proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week or more.

Full-time employees will become eligible to participate in benefits on the first of the month following their start date, unless stated otherwise below. (Note: Interns do not qualify for eligibility.)

We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.

Choose from two voluntary dental plans that are designed to help protect you and your dependents’ oral health.

Our voluntary vision insurance plan is designed to help protect you and your dependents eye health.

Coverage is available for eye exams, frames, lenses, and contact lenses.

Employee owners are responsible for 100% of the cost of this plan.

Life Insurance with Accidental Death & Dismemberment (AD&D)

We offer a company-paid $50,000 life insurance policy with AD&D.

You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and/or your dependent children.

The cost for this coverage is based on the amount you elect and your age.

Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury.

Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.

EAP Services are company paid to benefit all employee-owners and their families.

EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.

Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs.

The maximum contributions are determined by the IRS and adjusted annually.

This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.

We love our pets!

Pet insurance options for your furry friends is offered through the ASPCA.

Employee-owners can enroll and pay premiums directly to ASPCA.

Everyone needs time off to rest and recharge!

Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. * The amount of paid time off (PTO) depends upon the employee's position and years of service.

We act like we own the company because we do!

An ESOP provides employees with an ownership stake in the company.

It’s an additional form of compensation directly tied to PBI-Gordon Companies financial success.

All regular employees are eligible to participate in the ESOP the first of the month following 30 days of service.

PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule.

Our ESOP is more than a benefit, it is a key part of a culture, and it can provide significant rewards in retirement!

Saving for retirement is one of the most important financial decisions you can make.

We offer a 401(k)-retirement savings plan to assist employees with this important financial goal.

New employee owners are eligible to participate the first of the month following 30 days of employment.

We provide a company match of 100% up to 3% deferral with a three-year vesting schedule.

We believe regular exercise helps improve overall health and job performance.

PBI-Gordon will reimburse up to a maximum of $300 annually for gym/fitness memberships.

William Everett & Mary Ellen Mealman Scholarship Fund

Children or grandchildren of employee-owners may apply for a scholarship under the William Everett & Mary Ellen Mealman scholarship fund.

Applicants are awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.

After one full year of employment, employee-owners are eligible for tuition reimbursement for bachelor’s level coursework related to their current job or any future job offered at PBI-Gordon Companies.

Company paid parental leave is offered to employee-owners following the birth of a child or the placement of a child with an employee in connection with adoption, foster care, or surrogacy.

This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

Please see our CCPA disclosure for more information.

Employment is contingent upon and may not begin until the successful completion of a pre-employment background check and drug screen.

PBI-Gordon and its subsidiaries participate in E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States.

For more information about E-Verify, including your rights and responsibilities, please visit the E-Verify Website.