Senior Client Services Specialist

Proven customer service experience within financial services or insurance (minimum 3 years).

Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years).

Strong organisation and time management skills , with the ability to manage priorities and meet deadlines.

Excellent communication skills and confidence dealing with clients and insurers at all levels.

High attention to detail and a strong sense of ownership over your work.

A positive, flexible team player who enjoys supporting others and leading by example.

Microsoft Office skills (essential).

Industry qualifications such as IF7 or GR1 are desirable, but not essential.

A welcoming, supportive team environment

The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service.

Hybrid working options once established in the role.

Ongoing training, development, and support with professional qualifications.

A company culture that genuinely cares about your wellbeing, development, and career progression .

If you’re passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we’d love to hear from you.

#AIB #LI-RK1 #Li-Remote

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.