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Senior Catering Server

UrbaCon Contracting & Trading Company
Doha, QAT
Senior
Onsite
1 months ago
Customer ServiceOrder TakingPoint of Sale SystemsFood SafetyMenu KnowledgeCommunication
Free

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Customer ServiceOrder TakingPoint of Sale Systems
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Job Summary

  • The Waiter is responsible to provide excellent customer service to restaurant guests by taking orders, serving food and beverages, and ensuring a pleasant dining experience.
  • They play a crucial role in maintaining the restaurant's reputation and ensuring customer satisfaction.
  • Additionally, waiters may also provide recommendations, answer questions about menu items, and handle guest inquiries or concerns.

Job Responsibilities 1

  • Greet guests as they arrive at the table, present menus, and provide recommendations or descriptions of menu items.
  • Take accurate food and beverage orders from guests, noting any special requests or dietary restrictions.
  • Enter orders into the point of sale system and communicate them to the kitchen and bar staff promptly.
  • Serve food and beverages to guests in a timely and courteous manner, ensuring accuracy in order delivery and presentation.
  • Check back with guests during their meal to ensure satisfaction and address any concerns or requests.
  • Monitor tables for additional needs, such as refilling drinks, clearing empty plates, and providing condiments or utensils.
  • Process guest payments, handle cash and credit card transactions, and present accurate bills or receipts.
  • Collaborate with other restaurant staff, including kitchen and bar personnel, to ensure smooth and efficient service.
  • Maintain cleanliness and organization in the dining area, including cleaning tables, chairs, and condiment stations.
  • Adhere to health and safety regulations, including proper food handling and sanitation practices, to ensure a safe dining environment for guests.

Job Experience

  • Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus

Education

  • High School Diploma in Food and Beverage related course

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