Senior Catering Server (171687)

Job Summary

Job Responsibilities 1

• Greet guests as they arrive at the table, present menus, and provide recommendations or descriptions of menu items.
• Take accurate food and beverage orders from guests, noting any special requests or dietary restrictions.
• Enter orders into the point-of-sale system and communicate them to the kitchen and bar staff promptly.
• Serve food and beverages to guests in a timely and courteous manner, ensuring accuracy in order delivery and presentation.
• Check back with guests during their meal to ensure satisfaction and address any concerns or requests.
• Monitor tables for additional needs, such as refilling drinks, clearing empty plates, and providing condiments or utensils.
• Process guest payments, handle cash and credit card transactions, and present accurate bills or receipts.
• Collaborate with other restaurant staff, including kitchen and bar personnel, to ensure smooth and efficient service.
• Maintain cleanliness and organization in the dining area, including cleaning tables, chairs, and condiment stations.
• Adhere to health and safety regulations, including proper food handling and sanitation practices, to ensure a safe dining environment for guests.

Job Knowledge & Skills

• Understanding of the restaurant's menu offerings, including ingredients, preparation methods, and specials, to accurately describe dishes and provide recommendations to guests.
• Excellent interpersonal and communication skills to interact effectively with guests, address inquiries, and ensure a positive dining experience.
• Proficiency in taking orders accurately and entering them into the restaurant's point-of-sale system, ensuring smooth communication with kitchen and bar staff.
• Ability to serve food and beverages professionally, including proper tray handling, tableside service, and knowledge of wine and beverage pairings.
• Capacity to handle guest complaints or concerns effectively, resolve issues promptly, and ensure guest satisfaction while adhering to restaurant policies and procedures.

Job Experience