Senior Category Manager
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Key skills for this role
About the Role
Urban Company is looking for a Senior Category Manager to own operational excellence for a set of cities, including partner selection, training, and quality improvement. This is an operations-heavy role with cross-functional collaboration.
Key Skills for This Role
Responsibilities
- Ensure operational excellence for a set of cities: selection and training of new partners and improving current partners' quality
- Take charge of key central growth tracks for the category: projects focused on improving quality and service excellence
- Collaborate with cross functional teams to ensure swift and robust execution
Requirements
- Minimum 2 4 years of experience in an ops related/consulting/strategy role
- Demonstrated leadership of teams and projects – the ability to influence and lead
Full Job Posting
Location
- Chennai
What You’ll Do
- First focus is operational excellence for your set of cities this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations heavy role
- You will also be expected to take charge of key central growth tracks for the category over time: Projects focused on improving quality and service excellence Projects focused on improving offerings and innovation
- Collaboration with cross functional teams to ensure swift and robust execution.
What We Need
- Minimum 2 4 years of experience in an ops related/consulting/strategy role.
- Demonstrated leadership of teams and projects – the ability to influence and lead.
- Someone who understands great things gets built by both smarts AND hard work.
What can you expect
- A great work environment with massive ownership and growth opportunities.
- Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession
- A lot of freedom and ownership to propose and change the way we do things.
- Growth opportunities within UC via our robust internal mobility program
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