Senior Business Systems Engineer

· Lead discovery and solution design workshops with stakeholders to understand requirements and evaluate technical approaches.

· Recommend scalable solutions that balance business value, security, compliance, maintainability, user experience, and long-term supportability.

· Identify opportunities to improve business processes through platform capabilities, workflow automation, reporting, integrations, and AI-enabled technologies.

· Determine whether requirements should be addressed through configuration, automation, reporting, integrations, custom development, or process changes.

· Develop technical standards, configuration guidance, process flows, knowledge articles, and engineering documentation.

· Build trusted partnerships across Finance, Human Resources, Procurement, Commercial Operations, Legal, Quality, and other functions.

· Serve as the technical lead for enterprise application implementations, upgrades, integrations, acquisitions, consolidations, and optimization initiatives.

· Lead technical planning, solution design, configuration, testing, deployment, and post-production support.

· Coordinate delivery activities across business stakeholders, engineers, architects, developers, quality assurance teams, security teams, integration teams, and vendors.

· Review technical designs, configurations, integrations, and implementation approaches for alignment with architecture and engineering standards.

· Manage risks, dependencies, defects, and readiness activities throughout the delivery lifecycle.

· Ensure documentation, testing, validation, deployment, and change management activities meet organizational and regulatory requirements.

· Lead Salesforce Sales Cloud discovery with Sales, Business Development, Commercial Operations, Finance, IT, and related stakeholders.

· Translate needs into user stories, acceptance criteria, process flows, configuration designs, test scenarios, release notes, and documentation.

· Perform hands-on Salesforce administration and configuration across standard and custom objects; fields and record types; Lightning pages and Dynamic Forms; validation rules, flows, and approvals; reports and dashboards; and profiles, permission sets, roles, sharing rules, and role-based access controls.

· Support sandbox strategy, configuration migration, change sets, regression testing, deployment validation, production readiness, and post-deployment verification.

· Coordinate UAT, tester support, defect triage, retesting, business sign-off, release readiness, and stakeholder communication.

· Collaborate with developers, architects, quality assurance, security, and integration teams on Apex, Lightning Web Components, SOQL, APIs, and integration troubleshooting.

· Support production administration, access reviews, data quality, platform governance, user adoption, and continuous improvement.

· Lead the design and optimization of application integrations, reporting capabilities, dashboards, and enterprise data exchanges.

· Ensure integrations maintain data integrity, reliability, security, and long-term supportability.

· Maintain technical documentation for integrations, configurations, reporting solutions, and enterprise data flows.

· Support Computer System Validation, governance, security, privacy, and audit activities where applicable.

· Ensure applications comply with organizational policies, cybersecurity standards, data governance requirements, and applicable regulations.

· Evaluate vendor roadmaps, emerging technologies, and new platform capabilities to improve business value and application sustainability.

· Mentor Business Systems Engineers and promote technical excellence, collaboration, and knowledge sharing.

· Experience within a clinical research organization, pharmaceutical company, healthcare organization, or another regulated industry.

· Experience supporting applications subject to validation, audit, security, privacy, or regulatory requirements.

· Experience with middleware, cloud integrations, APIs, workflow automation, reporting platforms, enterprise data integration, or AI-enabled capabilities.

· Salesforce Administrator certification.

· Additional Salesforce certifications such as Business Analyst, Platform App Builder, Sales Cloud Consultant, or Advanced Administrator.

· Certifications relating to Microsoft, Workday, SAP Concur, Power BI, or other supported technologies.

Our mission is to help bring new therapies to light. When you work at Allucent, that means applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.

If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.

Together we SHINE. find more information about our values.

*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices. For this role you can be home-based.

“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”

Kindly share your CV to monica.grace@allucent.com