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Senior Business Development Manager
ShopBack
Austin, USA
Full-time
Senior Level
Onsite
Discovered 1 weeks ago
Free
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Our Journey
- Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms that drives revenue growth.
- Lead renewals and expansions across key accounts, with a focus on unlocking incremental margin and volume, not just maintaining the status quo.
- Partner with the wider Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
- Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product, including partnership campaigns and platform reliability issues that touch merchant relationships.
- Build and maintain the judgment, relationships, and operating knowledge needed to step into a Head of Business Development level role if the need arises.
- Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.
- 5+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
- Proven track record structuring and closing complex commercial deals beyond managing existing relationships. Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
- Data-driven and a critical thinker. You form a view from the numbers, not just a hunch, and you can explain the 'why' behind a recommendation, not just the 'what.'
- Leadership-ready. While people management is not required on day one, you must possess the desire and capability to step into a leadership role as the position evolves.
- Comfortable with ambiguity and stepping up: judgment and initiative matter as much as your existing account list.
- Ad-Sales & Media Monetization Expertise. A proven track record selling digital performance media (in-app, web, CRM) and physical offline/in-store inventory, with direct experience pitching retail media, rate cards, and flat-fee placement packages alongside core performance agreements.
- AI-native. You already use AI tools as your default way of working, not as a novelty. You'll be expected to operate at a fluency level the rest of the org is actively building toward.
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