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Senior Business Analyst
T&T Supermarket
Richmond, CAN
Full Time
Senior
Onsite
Yesterday
Business AnalysisRequirements GatheringProcess MappingUser Acceptance TestingSystem ImplementationTraining
Free
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Business AnalysisRequirements GatheringProcess Mapping
About the Role
T&T Supermarket is seeking a Senior Business Analyst to implement technology solutions by determining requirements and communicating with stakeholders. The role involves documenting workflows, preparing test plans, facilitating implementations, and conducting post-implementation reviews.
Key Skills for This Role
Business AnalysisRequirements GatheringProcess MappingUser Acceptance TestingSystem ImplementationTraining
Responsibilities
- Work with business users to understand their business problems and translate that knowledge into a technical solution
- Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign off from business users
- Demonstrate fluency in business processes and process differentiation
- Analyze and synthesize business requirements, including recognizing patterns and conceptualizing process
- Prepare test plan and test cases for User Acceptance Tests and End To End tests and if applicable coordinate and execute the tests
- Prepare training and user manual
- Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on site system operation support where necessary
- Conduct post implementation review with internal and external parties to identify areas of improvement
- Assist in routine system audits that include data reliability and integrity check as well as security control adequacy review
- Manage relationships and expectations with business users by developing a communication process
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Business Analysis, or other related disciplines
- 5 years or more experience in analyzing and documenting complex business processes
- Sound knowledge in business application system or related field
- Experience in supermarket business operation is a definite advantage
- Good presentation and communication skills
- Highly systematic & analytical problem solving ability
- Ability to plan, organize and document complex system design activities
- Service oriented with good interpersonal and customer relations skills
- Demonstrate initiative, flexibility and responsiveness in completing tasks
- Certification in Business Analysis, Project Management or other designation is an asset
- Must be fluent in spoken and written English
- Knowledge in Chinese (Cantonese &/or Mandarin) is an asset
Full Job Posting
The Opportunity
- Reporting to the IT Manager – Business Engagement, the Senior Business Analyst is responsible for implementing technology solutions to the business in a cost effective way by determining the requirements of a project or user request, and communicating effectively with stakeholders.
You Will
- To work with business users to understand their business problems and translate that knowledge into a technical solution
- Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign off from business users
- Demonstrated fluency in business processes and process differentiation
- Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing process
- Prepare test plan and test cases for User Acceptance Tests and End To End tests and if applicable coordinate and execute the tests
- Prepare training and user manual
- Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on site system operation support where necessary
- Conduct post implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement
- Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management
- Manage relationships and expectations with business users by developing a communication process to keep others up to date on project results
You Should Have / Be
- Possess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in supermarket business operation is a definite advantage
- Good presentation and communication skills; possess highly systematic & analytical problem solving ability; ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
- Service oriented with good interpersonal and customer relations skills
- Demonstrate initiative, flexibility and responsiveness in completing tasks
- Certification, such as Business Analysis, Project Management or other designation relating to the application of IT in business operation/management is an asset
- Must be fluent in spoken and written English
- Knowledge in Chinese (Cantonese &/or Mandarin) is an asset
Benefits
- Performance bonuses
- Extended health/dental/vision care
- Retirement benefit
- Life/AD&D insurance
- Paid vacation, sick, marriage, bereavement leaves
- 10% in store staff purchase discount
- Subsidized staff meal
Shift
- 5 day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)
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