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Senior Business Analyst
Head Hunter Workforce Solutions
Mississauga, CAN
Full Time
Manager
3 days ago
Business AnalysisMicrosoft Dynamics 365Dynamics 365 Finance & OperationsDynamics 365 CRMPeople LeadershipStakeholder Management
Free
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Business AnalysisMicrosoft Dynamics 365Dynamics 365 Finance & Operations
About the Role
Head Hunter Workforce Solutions is partnering with a well-established organization seeking a Manager, Business Analyst for Dynamics 365 to lead the functional direction and governance of its enterprise ERP platform.
Key Skills for This Role
Business AnalysisMicrosoft Dynamics 365Dynamics 365 Finance & OperationsDynamics 365 CRMPeople LeadershipStakeholder Management
Responsibilities
- Lead and mentor a team supporting Microsoft Dynamics 365 Finance & Operations and CRM
- Manage platform governance, including intake, prioritization, backlog management, change control, and release planning
- Partner with business leaders to gather requirements and deliver strategic business solutions
- Drive ERP roadmap planning, platform enhancements, and continuous improvement initiatives
- Collaborate with internal technology teams and external vendors to deliver scalable, integrated solutions
- Establish best practices for business analysis, solution quality, UAT, documentation, and stakeholder communication
- Provide executive level reporting on platform performance, project delivery, and strategic initiatives
Requirements
- 5+ years of Business Analysis or Functional Leadership experience in enterprise Microsoft Dynamics 365 environments
- Strong functional expertise with Dynamics 365 Finance & Operations (F&O)
- Previous experience leading teams or managing direct reports
- Experience with governance, release management, change management, and stakeholder engagement
- Excellent communication and executive presentation skills
- Experience with Dynamics 365 CRM / Customer Engagement nice to have
- Exposure to Power Platform and Dataverse nice to have
- Experience contributing to ERP strategy or enterprise application roadmaps nice to have
- Microsoft Dynamics 365 or Power Platform certifications nice to have
Full Job Posting
Role Overview
- We're partnering with a well established organization seeking an experienced Manager, Business Analyst – Dynamics 365 (F&O / CRM) to lead the functional direction, governance, and ongoing evolution of its enterprise ERP platform.
- This is an excellent opportunity for someone who enjoys combining business analysis, people leadership, stakeholder management, and enterprise technology strategy.
What You'll Do
- Lead and mentor a team supporting Microsoft Dynamics 365 Finance & Operations and CRM.
- Manage platform governance, including intake, prioritization, backlog management, change control, and release planning.
- Partner with business leaders to gather requirements and deliver strategic business solutions.
- Drive ERP roadmap planning, platform enhancements, and continuous improvement initiatives.
- Collaborate with internal technology teams and external vendors to deliver scalable, integrated solutions.
- Establish best practices for business analysis, solution quality, UAT, documentation, and stakeholder communication.
- Provide executive level reporting on platform performance, project delivery, and strategic initiatives.
What We're Looking For
- 5+ years of Business Analysis or Functional Leadership experience in enterprise Microsoft Dynamics 365 environments.
- Strong functional expertise with Dynamics 365 Finance & Operations (F&O).
- Previous experience leading teams or managing direct reports.
- Experience with governance, release management, change management, and stakeholder engagement.
- Excellent communication and executive presentation skills.
- Experience with Dynamics 365 CRM / Customer Engagement. (Nice to Have)
- Exposure to Power Platform and Dataverse. (Nice to Have)
- Experience contributing to ERP strategy or enterprise application roadmaps. (Nice to Have)
- Microsoft Dynamics 365 or Power Platform certifications. (Nice to Have)
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