Senior Business Analyst III - Contract & Compliance Technology

Analyze approved contract, certificate, rider, amendment, and policy changes for implementation within Guardian's document generation environment.

Translate business, legal, and compliance requirements into detailed document specifications and business rules.

Coordinate implementation activities across contract administration, policy issuance, correspondence, and document production systems.

Validate that contract language, eligibility provisions, benefits, limitations, and state variations are accurately reflected in issued documents.

Support implementation of new product versions and enhancements resulting from Corporate Modernization initiatives.

Serve as a key business resource supporting the migration of product and contract logic from legacy platforms to modern administration and document systems.

Partner with technology teams to document, analyze, and transform existing business rules and implementation processes.

Assist in developing repeatable approaches for contract conversion and modernization activities.

Support implementation planning, impact assessments, testing, and production readiness activities.

Capture and document critical business knowledge currently maintained through highly specialized processes and long-tenured subject matter experts.

Develop standards, documentation, and implementation methodologies that improve consistency and reduce operational risk.

Identify opportunities to simplify and standardize contract implementation practices across product lines and systems.

Evaluate opportunities to leverage automation, rules-based technologies, document intelligence, and Agentic AI to improve implementation efficiency.

Support initiatives focused on reducing manual effort associated with contract interpretation, specification development, testing, and migration activities.

Contribute to the development of future-state implementation processes designed to support Guardian's long-term modernization strategy.

In addition to traditional Business Analysis experience, successful candidates may have experience in one or more of the following areas:

Contract administration or policy issuance systems

Document generation or correspondence platforms

Insurance product implementation

Business rules analysis and configuration

Regulatory and compliance implementations

Digital transformation or modernization initiatives

Artificial Intelligence, automation, or intelligent document processing solutions

This role sits at the intersection of product implementation, compliance, document technology, and modernization. The successful candidate will help ensure Guardian can continue delivering accurate customer-facing contracts while evolving from legacy technology and institutional knowledge dependencies toward scalable, modern, technology-enabled solutions.

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com . Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com .

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here .