Senior Beautician
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Key skills for this role
About the Role
Marriott International seeks a Senior Beautician at W Hotels in Doha to advise on spa services, schedule treatments, and promote retail products. The role involves supervising staff and ensuring quality standards.
Key Skills for This Role
Responsibilities
- Advise employees on property information, policy changes, etc.
- Answer questions about available services and amenities
- Confirm guest name and treatment type before starting
- Monitor and stick to time schedule throughout the day
- Advise providers of last minute schedule changes
- Promote and sell spa/salon services and retail products
- Complete requisitions for additional products, supplies, or equipment
- Inspect work areas and tools/equipment for conformance to standards
- Notify Engineering of maintenance and repair needs
- Assist management in hiring, training, scheduling, and coaching
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
Full Job Posting
Position Summary
- Advise employees on general property information, in house groups, policy changes.
- Answer questions about available services, property information and amenities.
- Confirm guest first and last name and type of treatment scheduled.
- Monitor and stick to time schedule throughout the day.
- Advise providers of last minute changes or additions to schedule.
- Promote and sell spa/salon services and retail products.
- Complete requisitions for additional products, supplies, or equipment.
- Inspect work areas and tools/equipment to ensure conformance to standards.
- Notify Engineering of spa/salon maintenance and repair needs.
Additional Responsibilities
- Assist management in hiring, training, scheduling, and motivating and coaching employees.
- Report accidents, injuries, and unsafe work conditions.
- Follow all company policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Speak with clear and professional language.
- Develop and maintain positive working relationships.
- Stand, sit, or walk for extended periods; lift up to 10 pounds.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
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