Senior Backend Software Engineer

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology.

We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery.

Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business.

We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

As a Software Engineer on the Otter Marketing/Boost team, you’ll build the AI-powered platform that puts restaurant growth on autopilot, automating marketing for each storefront across delivery platforms.

Your code will turn a merchant’s budget and goals into real orders.

• Build backend services for campaign management, budgeting, and a multi-channel pipeline that deploys campaigns and keeps them in sync across delivery platforms.
• Develop the AI-driven Boost engine that analyzes each store, picks the best marketing for its goal, executes within budget, and recalibrates automatically.
• Build durable workflows for campaign orchestration, budget enforcement, and auto-pause guardrails that run correctly, every day, at scale.
• Integrate with third-party delivery platforms and handle the realities of external APIs: partial failures, retries, and reconciliation.
• Own your services end-to-end: develop, instrument, debug, and improve reliability and performance.

What we’re looking for

We value diversity of experience and are looking for engineers excited to own complex, high-impact systems.

We look for a strong sense of ownership, people ready to take their work from idea to production and take responsibility for outcomes.

• Proficiency in a general-purpose backend language (e.g., Java, Go, or Python).
• Solid foundation in distributed systems, microservices, and API design (gRPC and/or REST).