Senior Automation Developer

integrating LLM / AI agents into workflows is a major plus.

This role is hands-on, but also highly collaborative and will partner with business stakeholders, architects, security, and data teams to prioritize opportunities, implement solutions, and establish automation standards and best practices.

ESSENTIAL FUNCTIONS: Automation Design & Development Works with business stakeholders to identify, qualify, and prioritize automation opportunities across the organization.

Designs and implements end-to-end workflows using multiple automation platforms (e.g., Microsoft Power Automate / Power Platform, UiPath, Automation Anywhere, n8n, Make/Zapier, ServiceNow, or similar).

Builds and deploys cloud-based automations using services such as AWS Lambda, Azure Functions, GCP Cloud Functions, event buses, and queues.

Develops integrations using REST/JSON APIs, webhooks, and message queues to connect core systems (e.g., core banking, digital banking, LOS, CRM, HR, and other SaaS platforms).

Implements robust error handling, retries, logging, and monitoring to ensure automations are reliable and supportable in production.

AI & Intelligent Automation Experiments with and, where appropriate, implements AI-powered automations (e.g., LLM-based agents that classify requests, summarize data, draft responses, or orchestrate next steps).

Integrates AI/LLM services (e.g., Azure OpenAI, OpenAI, AWS Bedrock, or similar) into existing workflows to improve accuracy, speed, or member/employee experience.

Help define guardrails and patterns for the safe and compliant use of AI within automation workflows (prompt design, redaction, input/output validation).

Engineering Excellence & Governance Owns the full automation lifecycle: discovery, design, development, testing, deployment, documentation, and support.

Maintains source control, branching, and deployment pipelines (e.g., Git, Azure DevOps, GitHub Actions, or similar) for automation assets and related code.

Defines and upholds standards, reusable components, and best practices for automation design, naming, security, and observability.

Partners closely with Information Security, Risk, and Compliance to ensure automations meet security, privacy, audit, and regulatory requirements.

Works with operations and help desk teams to transition automations into steady-state support, including runbooks, alerts, and SLAs.

Collaboration & Stakeholder Management Translates business problems into clear technical requirements and solution designs that balance speed, maintainability, and risk.

Facilitate workshops and process walkthroughs to map current-state workflows and design future-state automations.

Communicates progress, risks, and outcomes clearly to technical and non-technical audiences, including leadership.

Mentor’s junior developers and power users; it helps build an automation-minded culture across the organization.

Experience / Training / Education: 5+ years of hands-on experience in automation / integration development (RPA, low-code, or iPaaS), including designing and deploying production workflows. Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience. Professional experience with at least two of the following categories of tools: RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, Power Automate Desktop) Low-code / workflow automation (e.g., Power Automate, ServiceNow, Salesforce Flow, Nintex) iPaaS / orchestration (e.g., MuleSoft, Boomi, n8n, Make, Zapier) Strong experience building cloud-native integrations and automations using: Cloud functions (AWS Lambda, Azure Functions, or GCP Cloud Functions) REST APIs, OAuth2/OIDC, webhooks, and JSON Basic cloud services (e.g., storage, queues, event buses, secrets management).

working with relational databases and SQL for querying and transforming data.

using Git or similar version control and comfort working in a CI/CD environment.

integrating LLM / AI services (e.g., Azure OpenAI, OpenAI, AWS Bedrock, Gemini, etc.) into applications or automations preferred.

Prior work in financial services, banking, or highly regulated environments, with exposure to audit, risk, and compliance requirements preferred.

Hands-on experience with monitoring and observability tools preferred (e.g., Dynatrace, AppInsights, CloudWatch/Cloud Logging, custom dashboards).

Exposure to process mining / task mining tools and techniques to identify automation candidates and measure impact preferred.

establishing or contributing to a Center of Excellence (CoE) for automation/intelligent automation preferred.

Certifications in relevant platforms (e.g., UiPath, Power Platform, AWS/Azure/GCP, ServiceNow) are a plus.

Knowledge / Skills / Abilities: Solid programming/scripting capability in at least one language (e.g., Python, JavaScript/TypeScript, C#, or Java).

Demonstrated ability to analyze processes, design future-state workflows, and document solutions clearly.

Familiarity with secure coding and automation practices, including credentials management, privilege, and data protection.

Systems thinking sees across applications, data, and teams; designs automations that work in the real world, not just in isolation.

Bias for action: comfortable iterating and delivering value quickly while managing risk appropriately.

Communication: can explain complex technical concepts in plain language and build trust with stakeholders.

Ownership & accountability treats automations as products, not projects—cares about reliability, usability, and long-term maintainability.

Continuous learning: stays current on new automation platforms, cloud patterns, and AI capabilities and knows when (and when not) to apply them.

Ability to speak and hear to give and receive instructions and information to others in person and over the telephone.

Other language skills are helpful.

Ability to accurately perform mathematical calculations.

Ability to create and maintain accurate reliable records.

Requires good memory, knowledge retention skills and ability to multi-task, prioritize projects and duties effectively.

Requires excellent follow-through skills, member relations skills, and sound business judgment.

Ability to interface with others in a positive and professional manner.

Goal-oriented with a desire to work in a fast-paced and result-driven environment.

Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment.

This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance.

This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.

The targeted annual salary range is $146,336.00 to $182,920.00.

Final offer will be determined based on experience, education, training/certifications and specialized skills.

We perform thorough background checks and credit checks.

EOE