Senior Atlassian Consultant (Full-Stack Jira Expert)

**Partnership Management & Service Portfolio Development**

• Build and manage the service portfolio for the partnership with Atlassian.
• Prepare technical and commercial proposals.
• Plan and execute projects.
• Develop executive and architectural solution proposals for clients.
• Deliver pre-sales presentations to promote Atlassian services (Jira & Confluence).
• Design cloud transformation strategies, including migration approach and licensing, and present them to clients.
• ****Platform Administration****
• Manage Jira and Confluence configurations at the enterprise level.
• Design and manage:
• + Workflows
• + Permission Schemes
• + Notification Schemes

+ Issue Types & Screens

• Manage users, permissions, and integrations with SSO/LDAP.
• Monitor system performance and ensure platform stability.

**Project Configuration & Enablement**

• Create and configure Jira projects (Scrum / Kanban / Service Management).
• Set up advanced Boards and Dashboards.
• Design performance tracking reports (KPIs & Metrics).
• Support teams in optimizing Jira usage.
• Implement departmental requirements as requested.
• ****Development & Integration****
• Develop custom solutions using:
• + ScriptRunner
• + Groovy

+ Jira REST APIs

• Build integrations with internal and external systems.
• Develop Webhooks and Automation scripts.
• Customize Confluence templates and macros.
• ****Automation & Optimization****
• Design and implement Automation Rules.
• Optimize workflows and processes within Jira.
• Reduce manual intervention and improve operational efficiency.
• Support digital transformation initiatives through automation.

**Change Request (CR) Management**

• Analyze Change Requests (CRs).
• Provide effort estimation within ≤ 5 working days.
• Implement changes based on priority.
• Deliver completion reports (JCR).
• ****Support & Training****
• Handle tickets and provide daily operational support.
• Train end users.
• Prepare user guides and documentation.
• Troubleshoot technical and operational issues.

**Governance & Strategic Advisory**

• Provide recommendations to improve platform utilization.
• Ensure compliance with enterprise governance standards.
• Support alignment of Jira with the (NEXT) framework.
• Propose a roadmap for platform development

Requirements

Experience

• 6 to 12 years of experience in:

+ Jira Development & Automation

Technical Skills

• Jira Software / Jira Service Management / Confluence

• Atlassian REST APIs

• Automation Rules
• API-based Integrations

Soft Skills

• Strong ability to work independently (Single Point of Delivery)
• Strong analytical skills
• Stakeholder management
• Fast response and execution
• Strategic and operational thinking