Senior Associate - Program Management, Student Success

Mentor & Work alongside a team of 3-5 professionals , ensuring smooth operations and fostering a culture of collaboration and accountability.

Collaborate with academic teams to schedule trainers and manage faculty resources efficiently while adhering to budget constraints.

Plan and oversee key program events such as orientation, project presentations, internships, co-curricular activities, and convocation , ensuring they run smoothly and meet objectives.

Maintain a balance between internal and external faculty while adhering to quality standards and cost considerations.

Define and streamline workflows for program delivery, ensuring optimal outcomes for students and trainers.

Leverage tools and systems, including ticketing software , to manage queries and processes effectively.

Continuously monitor attendance, assignment submissions, internships, placement data, and retention trends to identify areas of improvement.

Utilize data to generate actionable insights and implement strategies that enhance student success and program effectiveness.

Reach out to industry professionals for guest sessions via LinkedIn, enhancing the learning experience.

Provide ongoing support to trainers, addressing course delivery-related queries.

Career Development Assistant

Assist students in resume building, interview preparation, and job search strategies.

Offer guidance to help students achieve their career aspirations.

Work with students to identify their strengths and interests.

Work closely with cross-functional teams, including admissions, placement, and academic leadership, to align efforts and optimise outcomes.

Partner with placement teams to ensure high placement rates and positive career outcomes for students.

Proficiency in using ticketing software and other operational tools for efficient query and process management.

Experience in process optimization and implementing strategies to enhance operational efficiency.

Certifications or training related to education management, leadership, or process improvement.

Additional skills or experience that add value to program delivery and student success.