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Senior Associate - Managed Services
Vialto Partners
Bengaluru, IND
Full-time
Senior · 3+ years experience
Hybrid
Discovered 3 weeks ago
Google Suite
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Role Overview
In this position you will be an extension of the Client’s global mobility team. You will help the client enforce their Global Mobility policies across their organization. You will help process their employees’ requests relating to Global Mobility moves.
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Job Description Summary
In this position you will be an extension of the Client’s global mobility team. You will help the client enforce their Global Mobility policies across their organization. You will help process their employees’ requests relating to Global Mobility moves.
Job Description
Handle queries and requests from the Client’s employees relating to their global mobility moves.
Ensure high quality work is delivered within agreed KPIs.
Lead / co-lead ad-hoc projects.
Build various periodic / ad-hoc reports relating to global mobility moves.
Monitor and distribute cases and workload.
Identify process improvement and streamlining opportunities.
Provide support for QBRs, client policy & process documentation (eg : SoP).
Co-lead transition of new work and process improvements.
Cultivate positive client / onshore relationships while proactively and efficiently addressing client needs, escalating as appropriate.
Collaborate across teams to drive timely completion of deliverables.
Train team members and contributes to L&D content.
Build team morale.
Pre-requisite Knowledge/Skills Relevant to role
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