zoho_recruit
Senior Associate
QBrainX
Tamil Nadu, IND
Full-time
Mid · 4+ years experience
Onsite
Discovered 3 weeks ago
ServiceNowJavaScriptSOAP API
Free
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ServiceNowJavaScriptSOAP API
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ServiceNowJavaScriptSOAP API
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ServiceNow ITSM Developer
Develop, configure, and customize the ServiceNow ITSM module, including Incident, Problem, Change, and Service Request Management.
Design and implement workflows, scripts, and automated processes to improve IT service delivery.
Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Integrate ServiceNow with other IT systems and third-party applications using REST, SOAP, and other APIs.
Develop and maintain custom applications and modules within the ServiceNow platform.
Perform system testing, debugging, and troubleshooting to ensure the stability and reliability of the ITSM solution.
Provide support and maintenance for the ITSM module, including resolving incidents and implementing enhancements.
Stay updated with the latest ServiceNow features, releases, and best practices.
Document development processes, configurations, and customizations.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 4-6 years of experience working with ServiceNow, specifically in ITSM development and customization.
- Strong proficiency in ServiceNow development, including scripting (JavaScript), business rules, UI policies, and client scripts.
- Experience with configuring and customizing ServiceNow ITSM modules.
- Knowledge of REST and SOAP APIs for integrating ServiceNow with external systems.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work independently and as part of a team.
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