Senior Application Developer, ServiceNow (100%)

• 5+ years of hands-on ServiceNow development experience in production environments, owning enhancements from design through deployment.
• Certifications (based on scope): CIS-ITSM and ITOM-related (e.g., Discovery / Service Mapping) where applicable.
• Strong ServiceNow platform development skills (JavaScript/Glide APIs, business rules, client scripts, UI policies, Script Includes, scoped apps, catalog items, workflows).
• Solid ITSM implementation experience (incident/problem/change/request, knowledge, SLAs) and practical delivery history.
• Hands-on ITOM experience (especially Discovery; plus Service Mapping / related ITOM patterns as applicable) and understanding of operational data dependencies.
• Ability to push back constructively: guide stakeholders toward standard, maintainable solutions and explain tradeoffs (upgrade safety, maintainability, licensing, performance).
• Experience with test and release discipline (ATF where appropriate, regression strategy, upgrade-readiness practices).
• Required: ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).
• Strong English communication skills and comfort working across IT and HR teams with varying technical depth.

Nice to Have

• Experience working in an Agile environment ; SAFe exposure is a plus.
• Experience with identity/group governance integrations (e.g., Entra-based group sync concepts) and role/permission hygiene at scale.
• Exposure to ServiceNow platform operating model topics (instance strategy, release management, operational support, platform reviews/health assessments).
• Experience supporting service catalog / service portfolio management concepts and related roles/workflows.
• Available to work on-site in Noida at least 60%, or willingness to relocate.

Want to join a team that enjoys making secure connectivity simple for our customers?

You’ll be among people who believe in:

• Caring PASSIONATELY about keeping our customers safe – We’re dedicated to solving problems. Whatever it takes.
• Thinking UNCONVENTIONALLY to stay ahead – The world never fails to surprise us. So let’s surprise it first.
• Doing the hard work to make things SIMPLE – Craft and hone something that delights in its simplicity.
• Working COLLABORATIVELY to build success – The power of the team will always make us faster and better.

As a testament to this, Open Systems has been recognized as an outstanding place to work.

You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career.

We look forward to receiving your online application (please note that you need to compress your application into two attachments).

Only direct applications will be considered.

Come as you are!

We are looking for amazing people of diverse backgrounds, experiences, abilities, and perspectives.

Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status.

Open Systems is about secure connectivity made easy, combining SD-WAN, Firewall, SWG, CASB, and ZTNA into a framework that supports secure connectivity across cloud and hybrid environments and locations.

Open Systems Managed SASE provides a comprehensive SASE solution through an easy-to-use customer portal, underpinned with a unified data platform to drive future innovation, all delivered as a 24x7 managed service.