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Senior Analyst – Payment Operations
Tazapay
Delhi, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
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Role Overview
We are looking for a Senior Analyst – Payment Operations with hands-on experience in cross-border payment operations to manage end-to-end payment processing, reconciliations, settlements, refunds, and operational excellence. The ideal candidate should be analytical, process-driven, and passionate about improving operational efficiency through automation and AI.
Key Skills for This Role
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Full Job Posting
Senior Analyst – Payment Operations
Location: Delhi
Experience: 5+ Years
Shift: Rotational Shift
Role Overview
We are looking for a Senior Analyst – Payment Operations with hands-on experience in cross-border payment operations to manage end-to-end payment processing, reconciliations, settlements, refunds, and operational excellence. The ideal candidate should be analytical, process-driven, and passionate about improving operational efficiency through automation and AI.
Key Responsibilities
- Manage end-to-end cross-border payment operations, including collections, payouts, settlements, reconciliations, refunds, and exception handling.
- Ensure timely execution of transactions while maintaining high operational accuracy.
- Drive process improvements, workflow optimization, and operational excellence.
- Monitor and ensure adherence to SLAs, KPIs, and operational controls.
- Investigate payment issues, perform root cause analysis (RCA), and manage operational escalations.
- Collaborate with Product, Engineering, Partnerships, Sales, Customer Support, Finance, and Risk & Compliance to improve payment workflows.
- Identify opportunities to leverage automation and AI to improve productivity and reduce manual effort.
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