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indeed

Senior Analyst – IT Business Systems & Data

Christie Innomed Inc
Saint-Eustache, CAN
Full Time
Senior
Hybrid
1 weeks ago
Microsoft 365SharePointTeamsPower PlatformNetSuiteProcess Automation
Free

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Summary

  • Christie Innomed is seeking a pragmatic, solution oriented, and operations focused Senior Analyst – Business Systems, IT & Data to join our IT team.
  • This role is at the heart of our digital transformation and aims to simplify, structure, and optimize the work of more than 200 employees across Canada and the United States.
  • You will act as a bridge between business teams and technology by translating operational needs into concrete solutions, while ensuring strong governance, optimal use of digital tools, and reliable data quality.

Key Responsibilities

  • Manage and optimize the application portfolio (including Microsoft 365, NetSuite, and SaaS tools) to ensure performance, adoption, and alignment with business needs.
  • Identify redundant or underused tools and streamline the technology ecosystem.
  • Ensure effective management of application licenses and costs.
  • Coordinate system enhancements with external partners.
  • Provide Level 2/3 functional support and resolve issues related to applications, workflows, and data access.
  • Define and implement collaboration standards (naming conventions, access, retention).
  • Ensure governance, security, and optimal use of tools (Teams, SharePoint, OneDrive, Exchange).
  • Support users in adopting and improving their digital productivity.
  • Identify and prioritize automation opportunities to reduce manual work.
  • Design and deploy automated solutions (onboarding, approvals, internal requests).
  • Use low code tools (e.g., Power Platform) to optimize workflows.
  • Collaborate with process owners to simplify before automating.

Required Qualifications

  • 10–12 years of experience in IT business systems, business analysis, or application management
  • Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform)
  • Proven experience in process automation and low code solutions
  • Experience with ERP systems (NetSuite is a strong asset)
  • Strong project management and stakeholder engagement skills
  • Ability to simplify technical concepts for non technical users
  • Bilingual (French and English, spoken and written)

Assets

  • Experience managing SaaS applications or IT asset optimization
  • Knowledge of NetSuite (administration or certification)
  • Experience in data governance or BI tools
  • Experience in regulated environments (healthcare, field services, etc.)
  • Microsoft 365 or Power Platform certifications

Work Environment

  • Location: St Eustache (hybrid)
  • Travel: Occasional within Canada and the United States

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