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In this role, you are the bridge between Data Science and the business — responsible for driving adoption of AI and ML models across Gap Inc. brands. You will operate as an internal consultant working in partnership with the Data Science organization: building trusted relationships with business stakeholders, translating complex model outputs into clear commercial narratives, and ensuring that every model the DS team builds drives measurable business impact. Success in this role looks less like coding and more like business enablement — structured thinking, reliable delivery, and the ability to make technical complexity feel simple and actionable to merchant, planning, and sourcing leaders.
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.
Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.
Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.
We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.
We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.
In this role, you are the bridge between Data Science and the business — responsible for driving adoption of AI and ML models across Gap Inc. brands. You will operate as an internal consultant working in partnership with the Data Science organization: building trusted relationships with business stakeholders, translating complex model outputs into clear commercial narratives, and ensuring that every model the DS team builds drives measurable business impact. Success in this role looks less like coding and more like business enablement — structured thinking, reliable delivery, and the ability to make technical complexity feel simple and actionable to merchant, planning, and sourcing leaders.
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Own the end-to-end adoption lifecycle for a portfolio of DS models — from first stakeholder introduction through sustained, broad-based use
Own and maintain a library of Model Explainability Cards — one-page business-language explainers for every production AI/ML model in the DS portfolio
Design and coordinate adoption-focused A/B tests embedded in production business workflows, translating experiment results into business-language impact summaries
Build and maintain adoption dashboards that track model coverage, influence rate, override rate, and time-to-adoption by function and brand
Produce quarterly per-model business impact reports that quantify margin lift, forecast accuracy improvement, cycle-time reduction, and sell-through impact
Diagnose adoption stalls by analyzing override analytics — identifying where and why humans deviate from model recommendations and routing structured findings back to model owners
Build and maintain trusted relationships with business partners across Merchandising, Me rchan dis e Planning , a nd Inventor y Man agement — acting as their primary point of contact for all things related to DS model adoption
Conduct structured discovery with business teams to diagnose adoption barriers, surface unmet needs, and develop tailored enablement plans by function and brand
Develop and deliver executive-ready presentations, model explainability briefs, and quarterly business impact reports for senior stakeholders up to VP and SVP level
Facilitate workshops, working sessions, and office hours that bring data science outputs to life for non-technical audiences
Proactively manage a portfolio of business relationships — tracking open issues, commitments, and follow-through with a high standard of reliability and responsiveness
Serve as the voice of the business back into the DS team, synthesizing stakeholder feedback and routing prioritized signal to model owners and engineers
Partner with business users and DS domain leads to redesign human-AI workflows so that model recommendations are embedded naturally in existing tools — PLM, planning platforms, costing tools, and sourcing systems — rather than requiring users to change behavior
Train and coach business stakeholders on AI model interpretation, appropriate use , and feedback mechanisms; build repeatable onboarding materials that scale across brands
Contribute to the institutional DS Enablement playbook, documenting what works, what doesn't , and how to accelerate adoption for future model launches
A global specialty apparel company with brands including Gap, Old Navy, Banana Republic, and Athleta.
Visit company websiteJobs and hiring trendsUSD 146500-190500 yearly / year
Full-time
Senior · 3+ years experience
Onsite
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