Senior Analyst Cloud Infrastructure

Planning and performing updates required for cloud infrastructure, including analysis, implementation plans, configuration, development, change management and release management, coordinated with the University community, CCS teams and cloud vendors.

Contributing to a knowledge management system that can be leveraged by CCS and the campus community and regularly reviewing and updating documentation relating to cloud infrastructure, services and architecture.

Developing and delivering technical training relating to cloud infrastructure and architecture as required for the University community.

Providing Tier 2 level support to cloud-based applications, infrastructure, architecture and technologies to resolve issues reported by the University community, and providing licensing and cloud provisioning support in collaboration with CCS teams.

Proactively monitoring cloud infrastructure and architecture usage, maintaining backups and performing restores as required, and providing recommendations to improve cloud provisioning and architecture.

Supporting cloud disaster recovery and backup processes, providing technical expertise and recommendations for improvements to these processes and services.

Identifying areas and processes where cloud infrastructure can be better leveraged and facilitating process improvement.

Staying abreast of industry trends, technological advancements and best practices in higher education systems and recommending continuous improvements to cloud infrastructure and architecture.

Collaborating with cross-functional CCS Technology Operations team members in providing cloud infrastructure support.

Identifying potential risks and vulnerabilities in cloud infrastructure and collaborating with the CCS Information Security team to implement security measures.

Working with third-party vendors to implement robust solutions to streamline business processes.

Requirements

Undergraduate degree in Computer Science, Business Administration, or a related field.

Minimum six (6) years of related experience demonstrating technical competence with cloud-based services and solutions.

Extensive knowledge in administrating Microsoft Azure, including provisioning of cloud services, billing and networking concepts such as TCP/IP, DNS, VPNs, firewalls and load balancer technologies.

Expert knowledge of operating systems, especially Linux and Windows Server environments.

Familiarity with virtualization and containers, including VMware, Docker and Kubernetes.

Supporting associate or expert-level certifications for cloud platforms, such as Azure Administrator Associate or Azure Solutions Architect Expert.

Analytical ability and good interpersonal and communication skills.

A good understanding of large post-secondary IT environments.

Secondary expertise in at least one area of the IT spectrum, such as networking/telecommunications, cybersecurity, web services, database management, computer operating systems and hardware.

Experience dealing effectively with third-party vendors and vendor support teams.

Problem solving and ability to work independently.

Any experience with the following will be considered an asset and should be highlighted in your application:

Other cloud service providers, such as AWS or Google Cloud Platform (GCP).

Experience with information systems such as hospital or clinical information management or medical record systems.

Experience developing and delivering technical training.

Employee Type: Regular Position Number: 10927607

Classification: P&M FT- Band 05

Professional/Managerial Salary Bands The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade. *Tentative evaluation; subject to committee review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 09/14/2026 Closing Date: 09/28/2026