Senior Analyst - Business Systems Analyst, Technology (14264)

The Opportunity

Key Responsibilities

• Lead analysis activities for moderately complex products, platforms, or cross-pod workstreams, ensuring traceability from business outcomes to system functionality and data flows.
• Translate business needs into high-quality user stories, data mappings, and solution designs
• Analyze systems, datasets, or delivery performance to generate insights and recommendations enabling timely decisions while balancing business value, risk, and delivery feasibility.
• Support AI-enabled solutions through feature definition, model input/output analysis, data quality considerations and operational integration
• Collaborate closely with Product Owners, Engineering, quality assurance teams and stakeholders
• Define and support measurement of solution outcomes, including quality, adoption, operational impact, and risk reduction.
• Apply and refine delivery standards by producing high‑quality analysis artifacts, identifying gaps or inefficiencies in existing practices, and recommending practical improvements to analysis and delivery approaches
• Actively participate in the Product & Delivery Chapter to share practices, contribute to standards, and support continuous improvement across pods.
• Where applicable, lead triage and analysis of application/data issues that may affect reliability. May be required to coordinate investigation, escalation, and communications across teams.