Senior Agentic AI Engineer

Insurance software implementations are among the most complex, document-heavy, and process-intensive programmes in enterprise technology. A single implementation can involve thousands of configuration decisions, hundreds of requirement documents, and years of delivery time. Sapiens is rebuilding how that work gets done — using production-grade AI agents that operate across the full implementation lifecycle, from pre-sales and scoping through to configuration, testing, and go-live.

Design and implement agentic systems capable of multi-step reasoning, planning, tool use, and workflow execution against complex, document-intensive implementation processes

Build stateful workflows using LangGraph or equivalent — including branching, retries, self-correction, human-in-the-loop checkpoints, and reusable orchestration patterns

Engineer for long-horizon reliability — multi-step task completion, recovery from compounding errors, planning under uncertainty, and robust tool use when individual steps fail

Build the reasoning behind high-stakes implementation decisions — criteria-grounded outputs, structured review patterns, and auditable rationales that delivery consultants can act on and defend

Develop end-to-end RAG pipelines: ingestion, chunking, embeddings, vector and hybrid retrieval, reranking, contextual compression, and grounding strategies

Engineer memory and context management — conversational state, persistent memory, retrieval-aware context assembly, and token-efficient context selection

Apply MCP-style tool and context interfaces so agents access the right information at the right time across enterprise knowledge repositories, document sources, and structured configuration data

Implement observability and tracing for prompts, tool calls, retrieval quality, agent traces, failures, drift, latency, and production behaviour

Apply guardrails, safety controls, and failure-handling to reduce hallucinations in agents whose outputs practitioners act on directly in live client settings

Evaluate agents at trajectory and task level — multi-step task success, failure-mode and regression analysis, sandboxed test environments — alongside retrieval and generation quality metrics, automated checks, and human review

Build integrations with internal and external tools, APIs, enterprise systems, databases, and model providers so agents operate reliably within real delivery workflows

Deliver production-quality Python code with strong practices in testing, CI/CD, logging, versioning, and documentation; make architecture decisions that balance quality, reliability, latency, cost, and model risk

Translate ambiguous, high-complexity implementation processes into robust system logic and reusable AI patterns; stay current with advances in agentic systems and translate research into practical engineering decisions

Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.

The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.

With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.

Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.

We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:

Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com .