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Senior Advisor, Training & Development, Operational Effectiveness
Dollarama L.P.
Quebec, CAN
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
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Role Overview
The Senior Advisor, Training & Development, Operational Effectiveness plays a key role in enhancing operational capabilities through training, leadership development, engagement, performance management, and process improvement initiatives. The incumbent partners closely with HR, Operations, and Logistics leaders to identify business needs, develop practical solutions, and drive projects that strengthen leadership capacity, improve effectiveness, and support organizational growth.
Key Skills for This Role
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Job Summary
The Senior Advisor, Training & Development, Operational Effectiveness plays a key role in enhancing operational capabilities through training, leadership development, engagement, performance management, and process improvement initiatives. The incumbent partners closely with HR, Operations, and Logistics leaders to identify business needs, develop practical solutions, and drive projects that strengthen leadership capacity, improve effectiveness, and support organizational growth.
Key Accountabilities
Maintain and enhance existing tasks, initiatives and programs.
Design and implement initiatives, projects, and trainings aligned to business needs.
Lead projects from planning through execution, stakeholder alignment, budget management, and follow-up.
Conduct needs analyses to identify business challenges, capability gaps, and improvement opportunities.
Develop tools and resources.
Facilitate workshops, training sessions, meetings, and working groups.
Support change management, process improvement, systems implementation, and policy development.
Partner with leaders, HR Business Partners, and internal stakeholders to deliver tailored solutions.
Analyse data, monitor trends, and evaluate program effectiveness to drive continuous improvement.
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