Senior advisor, Technical support

Self-driven, accountable, and proactive;

Collaborative, solution-oriented, and skilled at building trusted relationships;

Comfortable working in dynamic, multicultural, evolving, and ambiguous environments;

Strong organizational skills, attention to detail, and a focus on priorities, service excellence, and continuous improvement;

Strong communication skills, with the ability to simplify complex concepts, engage stakeholders, and positively influence others.

2 to 5 years of experience in technology support or end-user computing environments;

Strong client service orientation and consulting skills;

Understanding of IT support in an international context is an asset;

Ability to manage multiple priorities in a fast-paced environment;

Strong analytical, diagnostic, and problem-solving skills;

Good knowledge of Windows, Microsoft 365, Intune, collaboration tools, conference room technologies, and audiovisual equipment;

Full fluency in English, both written and spoken;

Knowledge of French, an asset.

Feeling that my role is important. Having fun every day. Growing in step with my ambitions. Earning compensation that reflects my contribution. That’s the professional experience La Caisse offers!