Senior Advisor, Client Success

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

As a pivotal architect of issuer success within the Company Services team, the Senior Advisor, Client Success operates at the intersection of capital formation and client strategy for the TMX Group. Tasked with stewarding the public market lifecycle for Toronto Stock Exchange (TSX) and TSX Venture Exchange (TSXV) issuers, this role is instrumental in cultivating deep-seated relationships that transcend transactional support. By leveraging a deep understanding of capital markets, this individual provides TSX and TSXV issuers with exclusive profile-building solutions, capital markets advisory and education, market intelligence, and investor access, to empower our issuers and support growth and retention. Reporting to the Head, Client Success, this individual is essential to driving the long-term strategic vision for our issuer ecosystem, ensuring that every listed entity is empowered to navigate complex capital markets with a tailored, high-touch experience that reinforces the prestige of our exchanges.

This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON

Support the Managing Director of TSX and TSXV Company Services and the Heads of Client Success, in serving issuers;

Execute trusted advisor strategies that enhance client experience and increase satisfaction, retention and graduation from TSXV to TSX;