Senior Administrator - Program & Project Management (IN)

Should be a graduate in any discipline, post-graduation is preferable, 4 + years of relevant experience preferably or, in back-office banking operation’s experience, with knowledge on Market Data Order Management &\\ Invoice reconciliation activities. § Strong knowledge\\understanding on Market Data & related topics and tools such as MDM, DACS, Bloomberg Online Portal and other related tools. § Perform market data order\\request management & invoice reconciliation activities with good understanding of intricacies, dependencies & impact § Should have the logical understanding of why we do what we do in the respective that they are operating in i.e., both JLC & Invoicing § Good analytical & reporting skills (excel) § Be a subject matter expert in the respective line of work § Be able to train new hires, analysts, provide right level of guidance § Ability to establish priorities, supervise and assist your peers § Approachable and act as a guide point to your team members, extended regional teams & inter-dependent teams § Ability to proactively flag complex, risky scenarios to management and seek guidance § Ability to exhaust all known resources and seeking help with strong investigation result & findings. Have problem and solution-oriented approach rather than defining problem alone § Be initiative and take lead on process related topics § Contribute to enhancing peer group knowledge § Actively participate and contribute to team level projects § Must ensure that all KPIs are met with respect to timelines (SLAs) and quality § Good analytical skills § Excel skills § Adherence to SOPs, Review of SOPs Personal Skills: Excellent written and verbal communication skills, Ability to communicate clearly and correctly, Ability to clearly understand the problem statement, Telephone etiquette, Strong customer service focus & Questioning techniques, Excellent presentation skills. Mandatory Skills: Market Data understanding with a strong domain expertise, Supports Invoice management, Vendor declarations, MDM Inventory expert, Autonomy, work in multi-culture environment, interaction with various parties involved in market data ops. Profile Qualification: B. Com, BBA, MBA finance · Contribute to enhancing peer group knowledge · Actively participate and contribute to team level projects · Must ensure that all KPIs are met with respect to timelines (SLAs) and quality · Good analytical skills · Excel skills · Adherence to SOPs, Review of SOPs Personal Skills · Excellent written and verbal communication skills, Ability to communicate clearly and correctly, Ability to clearly understand the problem statement, Telephone etiquette, Strong customer service focus & Questioning techniques, Excellent presentation skills.