Senior Administrator

The Senior Administrator may also be responsible for reception, office management , and general office duties.

• Ensure all information pertaining to Revenue is accurately created in appropriate software , is regularly updated and reviewed for accuracy and is regularly audited and reconciled
• Ensure all information pertaining to Payables are audited and reflected accurately
• Perform comprehensive reconciliations of accounts including insurance claims, pension, health & welfare, lease operator advancements and holdbacks, Union dues, and stumpage
• In conjunction with the Division Manager, ensure that documented Incident claims are entered into appropriate software and managed
• Code, total, batch, enter, verify, and reconcile transactions such as accounts payable, receivable, payroll, purchase orders, invoices, and petty cash transactions in the appropriate computer systems
• Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements, lease operator statements, and other financial statements using computerized and manual systems
• Prepare analysis and/or reports as required by division, internal and/or external customers
• Ensure all HR/Hiring and related paperwork is completed and filed appropriately whether internally or with 3rd parties (i.e. required Teamsters paperwork where applicable)
• Ensure all files are organized and maintained, and all office processes are streamlined for most efficient and effective operation
• Order office supplies, service office equipment and arrange for servicing
• Provide internal and external Customer Service excellence
• Perform clerical duties such as word processing, maintaining filing and record systems, emailing, and photocopying
• Process incoming and outgoing mail
• Respond to telephone, in person or electronic enquiries or forward to appropriate person
• Provide general information to clients and the public
• May be asked to get involved in operations administration and lower-level operating duties when required by the Manager
• Ensure full compliance with safety policies and procedures. When applicable, identify hazards and bring potential safety compliance gaps to the attention of Senior Management
• Comply with all rules and regulations, protocols, and established metrics
• Other duties as assigned by the Manager

The following are specific to Trucking Divisions:

• Ensure all information pertaining to payables including lease operator statements, TMT information, and regular Teamsters payments are audited and reflected accurately
• Responsible for fuel card allocation and timely tracking of fuel usage
• Quarterly WCB tracking for lease operators
• Accurate tracking of truck utilization

The following are specific to Forestry Divisions:

• Ensure that all load tickets from the scales are accurately reflected in the respective system and balanced regularly with the suppliers
• Ensure all information pertaining to payables, including semi-monthly log and/or hog supply payments, are audited and reflected accurately
• Responsible for fuel card allocation and timely tracking of fuel usage
• Accurate tracking of projects/shipments pertaining to FES
• Accurate tracking and reporting of all stumpage transactions & balancing of MOF accounts
• PEFC documentation tracking, preparation, and participation in annual audits and certification process
• Grade 12 and progressive experience 4-6 years, or post-secondary certificate or diploma program and basic experience 1-3 years
• Full accounting cycle experience including accounts payable, accounts receivable, payroll, month-end and year-end processes
• Understanding forestry terminology and processes with governing bodies such as PEFC and MOF
• Excellent alphanumeric keyboarding skills
• Proficient in Microsoft Excel and ability to quickly learn new computer applications, i.e., Arrow custom applications, Office 365, etc.
• Strong concern for the accuracy and quality of work
• Exceptional Internal and external customer service skills
• Problem solving ability and proven initiative
• Strong safety mindset
• Needs to be responsible, accountable and dependable
• Demonstrates strong communication skills both verbally and written
• Strong work ethic and positive team attitude
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Ethics and Integrity
• Organizational skills and keen attention to detail
• Professional appearance/demeanor, whether in person, via email or on the telephone
• Embody Arrow's core values: Safety, Quality, Integrity, Responsibility, Teamwork and Fun!

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.