Senior Account Manager
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Key skills for this role
About the Role
Manage project delivery, client relationships, and budgets while ensuring effective communication and risk management in a creative environment.
Key Skills for This Role
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Key Responsibilities
- Manage day-to-day delivery of multiple phases of a large project, ensuring alignment with approved scope, schedule, and budget
- Act as a central coordination point between client teams, internal studio teams, and external partners
- Translate client discussions and decisions into clear actions, timelines, and responsibilities
- Track milestones, dependencies, and approval across all workstreams
- Responsible for project budget of £10m+
- Develop and maintain project schedules aligned with capital project phases and client milestones
- Proactively identify, assess, and manage risks related to schedule, budget, scope, and coordination
Client & Stakeholder Management
- Liaise directly with client stakeholders to drive discussions to resolution
- Serve as a consistent point of contact for designated projects
- Attend and support client meetings, workshops, and site walks
- Build trusted relationships through clarity, reliability, and proactive communication
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