Senior Account Manager - EMEA

Key Responsibilities

• Meet and exceed sales quota based on role level, managing the entire sales cycle — including renewals — across Remote's product portfolio (EOR, Payroll, COR, and beyond)
• Provide support and coaching to the wider team as a Senior Account Manager, sharing best practice on multi-product deals, stakeholder mapping, and MEDPICC-based qualification
• Identify new expansion, upsell, and cross-sell opportunities across products and progress them through the full sales cycle
• Multi-thread accounts proactively — building relationships with multiple stakeholders (economic buyers, champions, influencers) rather than relying on a single contact
• Present Remote's full suite of services to existing customers, positioning the right combination of products for each customer's evolving needs
• Own the customer relationship end-to-end, from opportunity identification through to closed business and successful handover
• Understand the distinct communication needs of mid-market and enterprise customers, and design multi-product solutions to meet those needs
• Generate customer retention initiatives and participate in key strategic events to nurture and expand customer relationships
• Bring a solutions-first approach to internal and external challenges — surfacing issues briefly and constructively, then focusing energy on next steps and resolutions
• Work with cross-functional teams (Legal, Onboarding, Product, Customer Success) to ensure customer success across all product lines

Practicals

Pay Transparency

Application process

• (async) Profile review
• Interview with recruiter
• (async) Small exercise
• (async) Exercise review
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check
• Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
• At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (we are async )
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

How to apply

• Please fill out the form below and upload your CV with a PDF format.
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
• We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
• Please note we accept applications on an ongoing basis.