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Senior Account Manager – Digital Marketing
LENZO Experiences
Jeddah, KSA
Full Time
Senior
Onsite
Today
Account ManagementDigital StrategySocial Media MarketingPaid MediaCampaign ManagementClient Relationship Management
Free
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Account ManagementDigital StrategySocial Media Marketing
About the Role
Lenzo Digital seeks a Senior Account Manager in Jeddah to lead client relationships, digital planning, and account delivery. The role requires 5-6 years of agency-side account management experience, strong understanding of social platforms and paid media, and fluency in Arabic and English.
Key Skills for This Role
Account ManagementDigital StrategySocial Media MarketingPaid MediaCampaign ManagementClient Relationship Management
Responsibilities
- Own day to day relationships with assigned clients and understand their business objectives, brands and approval processes
- Lead client meetings, document decisions and maintain clear follow up on approvals, dependencies and deliverables
- Manage expectations regarding scope, timelines, feedback cycles, budgets and urgent requests
- Develop monthly digital and social media directions, content themes and campaign recommendations
- Write clear briefs for creative, copywriting, motion, media and production teams
- Coordinate workflows from client brief through internal delivery, quality review and final approval
- Review content plans, campaign assets, captions, media plans, reports and client presentations before submission
- Work with media specialists on campaign objectives, budgets, targeting, KPIs, optimization and performance learning
- Translate campaign and social media results into clear recommendations and next actions
- Identify scope extensions, cross selling opportunities, retainer development opportunities and renewal risks
- Support proposals, quotations, scope clarifications and commercial discussions
- Guide junior account team members and maintain high standards of communication, documentation and accountability
Requirements
- Bachelor’s degree in Marketing, Business, Communications, Digital Media or a related discipline
- Five to six years of relevant experience, including strong agency side account management or client servicing experience
- Demonstrated ability to manage multiple clients, campaigns, deadlines and cross functional teams
- Strong understanding of social platforms, content planning, paid media fundamentals, reporting metrics and campaign workflows
- Ability to translate client objectives into practical digital strategies and creative briefs
- Strong presentation, negotiation, expectation management and problem solving skills
- Excellent organization, prioritization, documentation and follow up
- Excellent spoken and written Arabic and English
- Comfortable working primarily on site in Jeddah
Full Job Posting
Role Overview
- Lenzo Digital is seeking a Senior Account Manager to lead client relationships, digital planning and account delivery.
- This is an agency client service role connecting clients with strategy, creative, media and production teams.
- The successful candidate will own assigned accounts, turn business objectives into clear briefs and digital plans, protect agreed scope and timelines, and support client retention and commercial growth.
Key Responsibilities
- Own day to day relationships with assigned clients and understand their business objectives, brands and approval processes
- Lead client meetings, document decisions and maintain clear follow up on approvals, dependencies and deliverables
- Manage expectations regarding scope, timelines, feedback cycles, budgets and urgent requests
- Develop monthly digital and social media directions, content themes and campaign recommendations
- Write clear briefs for creative, copywriting, motion, media and production teams
- Coordinate workflows from client brief through internal delivery, quality review and final approval
- Review content plans, campaign assets, captions, media plans, reports and client presentations before submission
- Work with media specialists on campaign objectives, budgets, targeting, KPIs, optimization and performance learning
- Translate campaign and social media results into clear recommendations and next actions
- Identify scope extensions, cross selling opportunities, retainer development opportunities and renewal risks
- Support proposals, quotations, scope clarifications and commercial discussions
- Guide junior account team members and maintain high standards of communication, documentation and accountability
Qualifications and Experience
- Bachelor’s degree in Marketing, Business, Communications, Digital Media or a related discipline
- Five to six years of relevant experience, including strong agency side account management or client servicing experience
- Demonstrated ability to manage multiple clients, campaigns, deadlines and cross functional teams
- Strong understanding of social platforms, content planning, paid media fundamentals, reporting metrics and campaign workflows
- Ability to translate client objectives into practical digital strategies and creative briefs
- Strong presentation, negotiation, expectation management and problem solving skills
- Excellent organization, prioritization, documentation and follow up
- Excellent spoken and written Arabic and English
- Comfortable working primarily on site in Jeddah
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