Senior Account Manager, Demand

Serve as the primary point of contact and own the overall relationship for assigned clients.

Build and manage a pipeline of upsell and expansion opportunities to maximize client lifetime value.

Advocate for clients internally by capturing and escalating their feedback across teams.

Deliver strategic feedback and performance insights that strengthen client relationships.

Drive client retention by proactively identifying and mitigating churn risk.

Partner with the Ad Operations team to identify opportunities to improve client performance and unlock upsell potential.

Track industry trends and client-specific developments (e.g., acquisitions, new game launches) to inform account strategy.

Maintain accurate CRM records and report to the [Manager_Title] on pipeline, client trends, opportunities, and risks.

5+ years of experience in strategic client relationship management or sales within the gaming industry or mobile advertising.

Bachelor's degree in Business, Marketing, Communications, or a related field.

Proven ability to build strategic client partnerships and maximize account value through upsells and expansion.

Strong knowledge of the global mobile advertising ecosystem and game publishing business models.

Skilled in pipeline management and reporting, contract negotiation, and custom proposal/sales material development.

Excellent communication and presentation skills, with experience in persuasive, professional client engagement and public speaking.

Strategic thinker with strong problem-solving skills, adaptability, and the initiative to proactively manage client accounts.