Senior Account Manager

Role Responsibilities

• Achieve monthly sales targets. • Possess a minimum of 2 years of experience in an account Management role. • Proactive telephone/ face to face contact on a daily basis. • Actively seek new business opportunities by prospecting existing and new customers. • Exceed performance objective and key performance indicators. • Maximise sales by identifying upselling and cross selling opportunities. • Keep CRM up to date with all communications related to your accounts and business opportunities, including customer profiling. • Ensure accurate and proactive management of quotations to build a pipeline of opportunities. • Provide customers with accurate proposals, collateral and information as required. • Continuously develop product and technical knowledge, including completing vendor accreditations. • Manage the sales pipeline effectively. • Create and communicate a quarterly/ annual sales plan that aligns with company standards and goals. • Clearly articulate CMS core value proposition and strategy to prospects and customers to differentiate CMS from competitors. • Deliver exceptional customer service to maintain CMS as a trusted supplier. • Represent CMS Distribution professionally and act as an ambassador for the company. • Foster strong relationships with assigned customer contacts. • Utilise all available CMS sales support resources and departments to enhance the customer experience.

Skills & Personal Attributes

• Sales Acumen: Advanced understanding of sales principles,techniques and strategies, with the ability to effectively communicate the value of our products to customers.
• Technology Proficiency: A passion for technology and the ability to quickly learn and articulate the key features and benefits of our products to customers.
• Relationship Building: The ability to develop and maintain long-term relationships with customers at senior levels, ensuring their satisfaction and loyalty.
• Proactive Approach: A proactive mindset, with the ability to identify opportunities, anticipate customer needs, and take initiative to meet sales targets.
• Communication Skills: advance communication and interpersonal skills, with the ability to effectively convey information and build rapport with customers and internal teams.
• Time Management: Strong organisational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced sales environment.
• Results-Driven: A strong drive to achieve sales targets and exceed expectations, with a focus on delivering measurable results.
• Continuous Learning: A commitment to continuous professional development and staying up-to-date with industry trends and advancements in technology.
• Team Collaboration: The ability to collaborate effectively with internal teams, such as support and marketing, to ensure the successful delivery of products and solutions to customers.
• Adaptability: Flexibility and adaptability to navigate changing market conditions and customer requirements, while maintaining a positive and resilient attitude.

Key Traits