indeed
Senior Account Executive, Pharma
ChangeMakers
Toronto, CAN
Senior
Hybrid
1 weeks ago
Pharmaceutical marketingClient relationship managementProject managementPAAB codeHealth Canada regulationsVeeva
Free
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Pharmaceutical marketingClient relationship managementProject management
About the Role
ChangeMakers is hiring a Senior Account Executive for pharmaceutical clients. You will manage day-to-day projects, build client relationships, and ensure deliverables align with marketing strategy.
Key Skills for This Role
Pharmaceutical marketingClient relationship managementProject managementPAAB codeHealth Canada regulationsVeeva
Responsibilities
- Support a portfolio of client relationships with a clear understanding of your role in account profitability.
- Identify new revenue opportunities, primarily through upselling, and begin to cross sell agency capabilities.
- Build meaningful relationships with junior and mid level client contacts.
- Respond to and anticipate client needs.
- Think beyond the brief to fully understand the business need.
- Ensure SOWs are well understood and manage multiple projects on time and on budget.
- Stay current on industry and vertical trends.
- Review project deliverables to ensure client requirements are met and approvals are received.
Requirements
- 4+ years of experience in an account executive or similar role
- Experience in pharmaceutical marketing with familiarity with Health Canada regulations, the PAAB code, and the medical/legal/regulatory review process
- Strong written and verbal communication skills
- Diploma or degree in marketing, communications, or advertising (asset)
Full Job Posting
Senior Account Executive, Pharma
- You effectively manage the day to day of multiple projects across varying scale and scope, ensuring all work delivers on the brief and aligns with clients' marketing, communications, and broader business strategy.
- You bring a solutions based approach to problem solving, continuously identifying opportunities to strengthen support, communication, quality, and the overall experience for its pharmaceutical clients.
- As a key contributor to the client relationship, the Senior Account Executive applies sound business knowledge, solid judgment, and industry expertise to meet and exceed client expectations.
What Are Your Responsibilities?
- Support a portfolio of client relationships with a clear understanding of your role in account profitability.
- Identify new revenue opportunities, primarily through upselling, and begin to cross sell agency capabilities with manager support.
- Build meaningful relationships with junior and mid level client contacts (brand and product managers) while earning the confidence and respect of senior marketers.
- Respond to — and anticipate — client needs, excelling at meeting them.
- Think beyond the brief: ask questions to fully understand the business need and consider whether alternative solutions may better serve the client.
- Maintain a 'big picture' view across accounts, understanding the interdependencies of various initiatives even on projects you're not directly working on.
- Ensure SOWs are well understood and — in partnership with your PM — manage multiple projects on time and on or under budget.
- Stay current on industry and vertical trends so that clients view you as a strategic partner.
- Lead meaningful knowledge transfer to the PM and delivery team at the start of each project.
- Support your direct client contact as a key point of contact at the agency, contributing to client conversations and acting as a strategic partner.
- Work closely with your PM partner, ensuring they have the information needed to effectively support project execution.
- Review project deliverables across all stages of the project lifecycle to ensure client requirements are met and approvals are received; this includes reviewing copy and layout at key milestones and supporting external governance and compliance (e.g., ASC, PAAB).
What Type of Qualities and Qualifications Should I Have?
- Must Haves: 4+ years of experience in an account executive or similar role.
- Experience in pharmaceutical marketing with familiarity with Health Canada regulations, the PAAB code, and the medical/legal/regulatory review process (e.g., Veeva).
- Strong written and verbal communication skills across email, Teams, and other channels.
- Nice to Have: Experience working directly in an MLR review platform (e.g., Veeva).
Salary
- The Canada base salary range for this position is CAD 70,000 CAD 80,000.
About ChangeMakers
- We’re a strategy and communications firm built for what’s next.
- We help organizations see what others can’t, so they can lead boldly and thrive.
- ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms.
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