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Key skills for this role
The Service Technician is responsible for servicing, maintaining, and supporting a wide range of security and life-safety systems. The ideal candidate is technically strong, organized, and comfortable working independently in a dynamic, customer-facing environment.
The Service Technician is responsible for servicing, maintaining, and supporting a wide range of security and life-safety systems. The ideal candidate is technically strong, organized, and comfortable working independently in a dynamic, customer-facing environment.
Perform service, troubleshooting, maintenance, and upgrades on security and life-safety systems
Support both current and end-of-life (EOL) products and platforms
Diagnose and resolve hardware and software issues
Perform software recoveries, upgrades, and system conversions
Install and support server/client software associated with security platforms
Service and Maintenance: Intrusion detection systems Access control systems ULC fire monitoring systems Intercom and duress systems
Intrusion detection systems
Access control systems
ULC fire monitoring systems
Intercom and duress systems
Complete ULC inspections for fire monitoring and monitored intrusion systems
Provide technical support to end users and internal field staff
Prepare clear, accurate service documentation and reports for management and compliance
Skip the repetitive application forms
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Strong troubleshooting capability across software, hardware, and network-related issues
Experience with system firmware updates and security patches
Familiarity with computer hardware repair and operating system support
Sound understanding of low-voltage and electronic systems
Working knowledge of computer networking and IT fundamentals
Clear pathways for advancement within the company
Ongoing hands-on learning and mentorship from experienced leaders
Opportunities to move into senior, lead, or specialist roles
A respectful, collaborative, and safety-first environment
A team that values diversity, inclusion, and open communication
Leadership that listens, supports, and recognizes great
#KTHP
Why Join Kendrix
Growth Potential
We’re growing quickly and invest in people who bring curiosity, ownership, and a drive to solve problems and improve how things are done.
Learn & Develop
Gain hands-on experience across core areas of technology operations including system design, installation, troubleshooting, integration, project coordination, and continuous improvement. Build real technical capability while growing your career in the field.
Strong Team Environment
Join a collaborative technical team that values clear communication, shared problem-solving, and supporting each other to get the job done right.
Purpose Driven Work
Our systems help power safer, smarter, and more connected buildings. The work you do directly impacts the performance, reliability, and functionality of critical building technology.
Recognition & Appreciation
We value precision, effort, and craftsmanship. Progress is recognized, and wins are acknowledged whether it’s a successful install, a technical breakthrough, or consistent high-quality work.
If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.
Ready to be awesome? Apply today and help us build something special.
Kendrix Technologies is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.
Parent group profile
Canadian facilities-management provider delivering security, cleaning, and technology services to commercial, residential, retail, industrial, and event properties.
Visit parent group websiteCAD 25-38 hourly / hour
Full-time
Mid · 3+ years experience
Onsite
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