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Security Supervisor (Harrah's Joliet)

Caesars Entertainment
Joliet, USA
Full-time
Mid · 1+ years experience
Onsite
USD 43000-55000 yearly / year
Discovered 1 weeks ago
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Responsibilities

  • Assists Security Manager & Security Shift Managers in accomplishing security and valet departmental goals and objectives.
  • Ensures employee satisfaction by providing two-way communication, training, schedules, and timely performance appraisals.
  • Exhibits sound decision-making attributes, motivates employees and exhibits effective supervisory skills.
  • Provides administrative assistance to the Security Shift Manager including scheduling and payroll.
  • Has a thorough and sound working knowledge of Illinois Gaming Board Minimum Internal Control Standards as well as Harrah’s Entertainment Internal Control Submissions.
  • Maintains and enforces policies and procedures to protect the company assets as well as guest safety (both internal and external).
  • Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.
  • Provides testimony in court when required.
  • Ensures cleanliness, organization and safe conditions of driveways, sidewalks, hotel entrance, lobby, and luggage storage areas.
  • Maintains knowledge of the hotel, community and special events in-order to accurately provide guest with information.
  • Acts as a role model and coaches while developing employees using a consistent, approachable demeanor and clearly articulates expectations.
  • Adheres to all department/company policies and procedures.
  • Adheres to regulatory, departmental and company policies in an ethical manner.
  • All other tasks as assigned by the Security Manager and VP of Finance.

Qualifications

  • High school diploma or equivalent required; college degree preferred.
  • Previous supervisory experience preferred.
  • 1-2 years experience with Guest Safety, valet operations or other related casino experience required.
  • CPR/AED certification required (If not currently certified, must obtain within first 90-days of employment).
  • Must be 21 years of age or older.
  • Valid driver’s license with no outstanding moving violations.
  • Proficiency in Microsoft Office and Outlook.
  • Ability to work a rotating shift with fluctuating days off.
  • Must possess excellent verbal, written, and communication skills.
  • Must be flexible to work all shifts and possess a professional appearance and demeanor
  • Must be able to foster teamwork and a sense of urgency in accomplishing tasks.
  • Must be able to produce a cohesive team environment while working with all levels in the organization.
  • Must be able to work independently and in a team environment.
  • Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
  • Must be able to speak distinctly and persuasively to others.
  • Must be able to work at a fast pace and in stressful situations.
  • Must have computer skills in Microsoft Office, CMS or LMS.
  • Must have demonstrated strong managerial and leadership skills in previous position(s).
  • Must pass the SuperLap assessment.
  • Internal candidates must meet transfer eligibility requirements.
  • ADDITIONAL REQUIREMENTS
  • Lifts up to a maximum of 20 lbs. and may occasionally lift up to 150 lbs.
  • Must be able to carry objects weighing up to 20 lbs.
  • Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
  • Position requires 25% standing, 25% sitting, 40% walking, 10% running.
  • Must be able to stand and walk for entire shift and mobility to move easily around entire property.
  • Requires some bending, pushing, kneeling, stooping and reaching overhead.
  • Requires frequent climbing.
  • Must be able to respond to touch, speech, smell, aural and visual cues.
  • Must be able to work in a fast-paced environment involving constant public contact.
  • WORK SCHEDULE/SHIFT
  • Grave Shift: 11:00 pm -7:30 am
  • Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.
  • COMPENSATION & BENEFITS
  • $43k - $55k
  • Employment Type – Full Time
  • BENEFITS PACKAGE
  • Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
  • Life and Disability Insurance to provide financial security in unexpected situations
  • 401(k) retirement plan to help you save for the future.
  • Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
  • Education Assistance program to support your professional development and continuous learning
  • Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

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