Security Supervisor
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Key skills for this role
About the Role
MBK Security Services is hiring a Site Security Supervisor to oversee daily security operations at a hotel. The role includes supervising security officers, conducting patrols, managing CCTV and access control, and leading emergency response.
Key Skills for This Role
Responsibilities
- Supervise security officers, including shift briefings, scheduling, and performance evaluations
- Conduct regular training drills on emergency response, conflict resolution, and guest relations
- Oversee CCTV systems, fire alarms, and access control systems
- Conduct random patrols of guest floors, parking structures, back of house areas, and perimeter points
- Manage and audit distribution of master keys, electronic key cards, and security assets
- Lead immediate response to emergencies, including medical crises, fire alarms, natural disasters, or physical altercations
- De escalate situations involving intoxicated or disorderly guests/visitors
- Coordinate with local police, fire departments, and medical services when emergency services are required
- Regularly inspect fire extinguishers, emergency exits, and lighting systems for compliance
- Investigate reports of theft, property damage, or guest complaints and draft incident reports
- Implement protocols to minimize internal and external theft or fraud
Requirements
- Hotel 4 5 star experience: 1 year (Required)
- Supervisor SIRA License (Required)
Full Job Posting
Job Summary
- The Site Security Supervisor is responsible for overseeing daily security operations, leading the on site security team, and maintaining a safe environment for hotel guests, visitors, and employees.
- They act as the primary liaison between hotel management and local law enforcement during incidents.
Key Duties & Responsibilities
- Supervise Security Officers: Oversee the daily activities of the security guard team, including shift briefings, scheduling, and performance evaluations.
- Training & Development: Conduct regular training drills on emergency response, conflict resolution, and guest relations.
- Quality Assurance: Ensure all security personnel are in proper uniform, punctual, and adhering to hotel standards of hospitality.
- Monitoring: Oversee the operation of CCTV systems, fire alarms, and access control systems.
- Physical Patrols: Conduct random patrols of guest floors, parking structures, back of house areas, and perimeter points to identify potential security hazards.
- Key Control: Manage and audit the distribution of master keys, electronic key cards, and security assets.
- First Responder: Lead the immediate response to emergencies, including medical crises, fire alarms, natural disasters, or physical altercations.
- Conflict Resolution: De escalate situations involving intoxicated or disorderly guests/visitors with tact and diplomacy.
- Liaison: Coordinate with local police, fire departments, and medical services when emergency services are required on property.
- Safety Inspections: Regularly inspect fire extinguishers, emergency exits, and lighting systems to ensure compliance with local safety regulations.
- Investigation & Reporting: Investigate reports of theft, property damage, or guest complaints, and draft detailed, professional incident reports.
- Loss Prevention: Implement protocols to minimize internal and external theft or fraud.
Benefits
- Free Accommodation and Transportation
- Free of Cost
- Free meal from the Hotel
Salary
- Salary: 2500 AED 30 days
- Pay: AED2,500.00 per month
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