Security Operations Manager

• 5+ years of experience in security patrolling and reporting
• 3+ years of experience managing security vendors, contractors and customers.
• 3+ years working in operations, physical security or equivalent environment.
• 2+ years project management experience
• Five or more years working in an operations, physical security or equivalent environment
• Must be able to travel up to 10% including the ability to travel to other sites to provide training and support as needed

• 2+ years of Security-related management and leadership experience
• 2+ years of experience in access control and video surveillance software applications (ex. ProWatch, Genetec, Honeywell, CCure9000)
• 2+ years of experience working in a facility and observing security gaps in physical barriers, security officer procedure, policies, surveillance equipment, and alarm points.
• 2+ years of experience driving campaigns to reduce nuisance alarms.
• 2+ years of experience influencing others in helping you achieve your security excellence goals in a corporate environment.
• 2+ years of experience with excellent verbal and written communications skills in a professional work setting.
• 2+ years of overseeing security sub-contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access controls.
• 2+ years of experience overseeing security construction projects.
• 2+ years of experience teaching others the proper security processes and method
• Military Background or prior Law Enforcement experience desired
• Active Security Credentials (ASIS - Management Security, etc.)

• Proficient with computer skills including Microsoft Office suite
• Proficient in Access Control Systems and related software
• Ability to communicate effectively, both verbally and in writing; for the purpose of public interaction and report writing. Have excellent customer service skills
• Ability to handle typical emergency and crisis situations efficiently and effectively
• Ability to walk, stand or sit for at least eight hours
• Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. to 50 lbs. on a regular basis with heavier weights done in conjunction with other individuals or lifting aids
• May require 24x7x365 on call responsibilities

• 25 days annual leave and public holidays
• 32 paid volunteering hours per year
• Salary sacrifice pension scheme
• Employer paid private medical and dental cover for employees and dependents
• Life assurance
• Illness financial protection including critical illness cover and income protection
• Employee referral bonus equivalent to exchange rates of £2,500 at time of award, subject to eligibility
• This role is bonus and equity eligible.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position.

Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Please contact us to request an accommodation on TalentAcquisition@QTSDataCenters.com