Security Operations Center (SOC) Supervisor

The SOC Supervisor is responsible for the day-to-day leadership and operational oversight of the

Security Operations Center. This role ensures continuous monitoring, rapid incident response, and

consistent adherence to security policies and procedures. The SOC Supervisor leads SOC personnel,

coordinates response to security events, and serves as an escalation point for incidents impacting

people, facilities, and assets.

Expected Schedule:

Saturday-Tuesday, 4:00pm - 2am

Key Responsibilities

As the SOC Supervisor, you will help lead the frontline security function for our mission-critical facility:

Operational Oversight: Supervise daily SOC operations to support continuous monitoring coverage and effective incident response.

Alarm & Event Monitoring: Ensure access control events, video surveillance alerts, intrusion alarms, and emergency notifications are handled accurately and promptly.

Critical Incident Escalation: Serve as the primary escalation point for critical incidents and coordinate response with internal teams and external partners.

Incident Leadership: Lead real-time response to access control violations, life safety events, workplace violence concerns, and emergency situations.

Documentation & Investigation: Ensure security incidents are properly documented, investigated, and reported in accordance with policy.

Cross-Functional Coordination: Partner with Physical Security, Facilities, HR, IT, Legal, vendors, and local law enforcement when required.

Continuous Improvement: Conduct after-action reviews and recommend practical improvements to processes, procedures, and response readiness.

Team Leadership: Mentor and coach SOC operators and analysts, provide shift briefings and training, and reinforce professionalism, confidentiality, and compliance.

Systems & Technology: Oversee the daily use and operational health of access control, VMS, intrusion detection, mass notification, and incident management platforms.

What We Are Looking For

Core Requirements:

Experience: 3-5 years of experience in security operations, a Security Operations Center, command center, or a related environment.

Education: High school diploma or equivalent required.

Driver's License: Valid driver's license with an acceptable driving record required.

Security Systems Knowledge: Strong working knowledge of physical security systems, including access control, CCTV/video surveillance, and alarms.

Genetec Experience: Hands-on experience with Genetec Security Center, including access control, video, alarms, or monitoring modules.

Leadership & Judgment: Strong decision-making, leadership, and communication skills, with the ability to coordinate calmly during high-priority events.

Documentation & Confidentiality: Ability to produce clear incident records and maintain strict standards of professionalism, confidentiality, and compliance.

Physical Capability: Ability to sit for extended periods, occasionally stand or walk, use hands for controls and tools, maintain close and distance vision, and occasionally lift or move up to 40 pounds.

Preferred (Plus, but not required):

Prior supervisory or team lead experience in a SOC, command center, security operations, or other 24/7 operational environment.

Experience coordinating with Facilities, HR, IT, Legal, emergency responders, vendors, or law enforcement during security incidents.

Experience supporting security technology testing, system troubleshooting, procedural updates, or workflow improvements.

Ready to Apply?

Join a team where strong judgment, clear communication, and disciplined incident leadership directly protect a mission-critical operation. Submit your resume and optional cover letter highlighting your security operations, physical security systems, Genetec, and leadership experience today!

Beowulf E&D is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.