Security Officer- (Sat & Sun 3p-11p) - SORA required
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Key skills for this role
Key Skills for This Role
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Responsibilities
- Monitor property and report suspicious activity
- Perform ingress/egress and access control procedures
- Conduct walking patrols throughout the property
- Monitor CCTV and surveillance systems
- Respond to emergencies, incidents, and alarms
- Complete daily activity logs and incident reports
- Assist with resident intake and screening processes
- Support case managers during high-traffic periods
- Enforce curfew and facility policies
- De-escalate conflicts and maintain a professional presence
- Build positive rapport with residents, staff, and visitors
- Perform additional security duties as assigned
Qualifications
- Valid Delaware Red Card required
- High School Diploma or GED
- Minimum 2 years of customer service experience
- Previous security, military, law enforcement, concierge, or service industry experience preferred
- Strong communication and de-escalation skills
- Basic computer knowledge (email, reports, Microsoft Office, etc.)
- Reliable transportation
- Ability to pass background check, drug screening, and OPS training requirements
Preferred Experience
Candidates should meet at least one of the following:
3 years of military experience
State or federally certified law enforcement academy training
Physical Requirements
- Ability to stand and patrol for extended periods
- Ability to lift up to 25 lbs
- Ability to wear a security uniform
- Ability to pass Physical Agility Test
Additional Information
CPR/AED/First Aid/BLS training preferred or ability to obtain
Must maintain a clean and professional appearance
Candidates cannot have previously worked at the Hope Center
OPS Security Group is an equal opportunity employer committed to professionalism, accountability, and servant leadership.
This is a high-stress, high-interaction environment working with individuals who may be experiencing mental health challenges, trauma, emotional distress, or crisis situations. Candidates must be able to remain calm, professional, and emotionally controlled under pressure.
This role is not suited for individuals who become easily overwhelmed in emotionally intense environments. Prior experience in shelters, behavioral health, healthcare security, customer service, or high-contact security environments is highly preferred.
About OPS Security Group
Private security services company providing guarding, patrol, concierge, executive protection, and risk-compliance services to businesses and communities.
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