Security Manager

Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures

Disseminate all information by the Management to team members

Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively

Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel

Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations

Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness

Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused

Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for; Pocket books; Security Desk Occurrence Book; Gate Passes and Security Passes; Keys and Key Registers; Post allocation for hotel and External Security

Pocket books;

Security Desk Occurrence Book;

Gate Passes and Security Passes;

Keys and Key Registers;

Post allocation for hotel and External Security

Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes

Record all activities involving the Department in the Daily Security Report

Provide security coverage for VIP guests

Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department

Always be on-call, including off-duty hours, for any emergency that may arise

Conduct performance review with the team

Identify and develop team members with potential

Constantly monitor team members’ appearance, attitude and degree of professionalism

Conduct detailed induction programs for new employees

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting

Minimum 2 years of relevant experience in a similar capacity

Good reading, writing and oral proficiency in English language

No criminal record

Strong leadership, interpersonal and training skills

Good communication and customer contact skills

Results and service oriented with an eye for details

Ability to multi-task, work well in stressful & high-pressure situations