Security Guard

The Security Guard, under the direction of the Security Supervisor, is responsible for ensuring the safety and protection of both internal and external customers and the Casino complex.

The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)

• Monitors Casino facility and patrol premises in order to secure and protect team members, customers, and Company assets.
• Handles various situations such as providing escorts, cutting off intoxicated customers, contacting appropriate law enforcement, fire department, or medical agencies in emergencies, etc.
• Reports to management any incident which occurs during the shift and writes incident reports.
• Answers calls for assistance and investigates disturbances.
• Escorts team members handling cash to the Casino Cage area.
• Performs jackpot payouts to customers on the Gaming Floor.

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)

• Transports table fills to the Gaming floor.
• All other job-related duties as assigned.

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, customers and outside vendors/service providers, and law enforcement personnel.

Position medium with the lifting of 50 pounds maximum and with frequent lifting/carrying up to 25 pounds.

Physical factors include constant standing, walking, use of hearing; frequent pushing/pulling, use of near/midrange/far vision and color/field of vision; occasional sitting, carrying/lifting, climbing, stooping, kneeling, reaching, manual handling, smell, depth perception, typing and bending.

Working conditions include constant exposure to noise, air quality, dimly lit conditions; occasional exposure to weather, extreme heat/cold, and wet/humidity.