Security Guard 2- Security Services

The Security Guard 2 provides advanced security services to ensure the safety and security of patients, staff, visitors, and property in a secure healthcare environment.

The role involves access control, surveillance, patient escorts, emergency response, incident investigation, and enforcement of safety and security procedures while maintaining a calm, professional, and service-oriented approach.

Monitor and control the movement of patients, staff, and visitors within secure areas

Provide interior and perimeter security through observation, patrols, and documentation

Maintain key control and personal alarm systems

Conduct routine and situational security checks of unit perimeters and safety equipment

Escort patients to appointments and off-unit activities, including external locations

Ensure safety and security during escorts while maintaining professionalism and dignity

Conduct patient and area searches for safety, security screening, or investigations

Respond to emergencies calmly and effectively

Assist with incident investigations and complete required reports

Remove unauthorized persons and liaise with emergency responders when required

Patrol buildings and grounds to deter and detect security risks

Enforce safety and security procedures to protect life and property

Apply emergency response, fire safety, and crisis intervention procedures

Complete accurate and timely security reports and documentation

Maintain clear communication with staff, patients, visitors, and team members

Work collaboratively with security staff and interdisciplinary teams

Exercise sound judgment, problem-solving, and independent decision-making

Demonstrate professionalism, tact, and sensitivity when working with individuals experiencing mental health and addiction challenges

Support a respectful, inclusive, and service-oriented workplace

Comply with all applicable legislative, regulatory, and organizational requirements

Work rotating shifts including days, evenings, nights, weekends, holidays, and extended tours

Meet minimum availability requirements