Security Account Manager - Warehouse

Competitive Salary: $51,480.00 / year

Work Site Location: Daytona Beach, FL

Set Schedule: Monday through Friday, 8:00 a.m. To 4:00 p.m. Requires a high degree of flexibility, as work outside of scheduled days and hours will be expected as needed.

Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

Career Growth: Career growth opportunities at GardaWorld

Handle client or team issues and emergencies.

Communicate regularly with key client contacts and local GardaWorld Branch Teams.

Build and maintain strong relationships with principal accounts.

Improve the client’s security program for long-term success.

Meet and maintain contracted KPIs.

Guide customers through integration projects, contracts, RFPs, and onboarding.

Deliver detailed presentations focused on client needs.

Update business databases (CRM, ERP).

Review MSA compliance at branch and site levels.

Develop and evaluate security and crisis management plans.

Manage client billing, including DSO assessments and overdue payment follow-ups.

Keep Client Summary Forms (CSF) and Account Summary Forms (ASF) current.

Analyze data and prepare internal reports.

Provide precise pricing estimates in collaboration with the local branch and executive sponsor.

Write reports, client communications, instructional materials, and operating guidelines.

Demonstrate expertise in financial forecasting and margin analysis.

Perform other duties as assigned.

Authorized to work in the United States

Able to pass an extensive screening process

Must have a High School Diploma

Must be over the age of 21

Must have an ACTIVE Class D Florida Security License

At least three (3) years of experience in security operations, with a proven track record of handling increasingly complex responsibilities.

Great leadership and problem-solving skills, able to handle multiple tasks at once.

Good at building relationships, communicating, and paying attention to details.

Professional, self-driven, and skilled in using Microsoft Office and CRM software.

Positive, energetic, and good at strategic thinking and financial planning.

Experienced in managing projects and staying calm under pressure.

Honest and ethical, aligning with our company’s values.

Skilled in writing reports, client communications, and instructional materials.

Experienced in financial planning and understanding profit margins.

Good at handling challenges and managing stress effectively.

Excellent at written and verbal communication, customer service, and project management.