Secondment - 12 months System Design

• Manage requests for business improvements through the design, build, and testing process.
• Scope projects, identify stakeholders, assess resource requirements, and determine timelines.
• Design testing parameters and execute testing for products, enhancements, and releases.
• Maintain and update testing documentation throughout product development and release cycles.
• Support testing of online and offline product releases before deployment.
• Collaborate with Product Owners to deliver agreed objectives and key results (OKRs).
• Provide regular project updates and visibility through Azure DevOps tracking.
• Deliver post-implementation hypercare support, including incident management and bug reporting.
• Assist in creating and maintaining online testing environments.
• Provide third-level functional support for online and offline system solutions.
• Ensure demonstration environments accurately reflect supported products and features.
• Create and maintain product, feature, and technical documentation in Notion.
• Proactively identify opportunities to improve business efficiencies and productivity.
• Work closely with stakeholders to ensure successful delivery and adoption of new capabilities.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

• Minimum 12 months' experience within FCTG (Essential).
• Thorough understanding of Amadeus and strong knowledge of booking and payment processes (Essential).
• Online booking tools experience (Desirable).
• Product management experience (Desirable).
• Strong problem-solving and analytical skills.
• Ability to influence and engage stakeholders at multiple levels.
• Experience working across multiple projects and priorities in a fast-paced environment

Our number one philosophy is Our people.

Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.