Seasonal Location Office Administrator (Harvest)
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Key skills for this role
Key Skills for This Role
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Essential Job Functions
Have knowledge of or be willing to learn the FCS computer systems and Microsoft office.
Communicate effectively with customers and staff to manage and assist with questions.
Take calls from customers and directs calls as needed to field employees, manager, feed mill, grain, etc.
Prepare needed documents, supports drivers – reports problems to location manager.
Operate scale and complete all related paperwork for scale traffic / grain recording.
Assist in other areas of location if needed or asked – other duties as assigned.
Secondary Responsibilities
- Team-orientated and willing to support all members of the team.
- Proactive approach to all situations.
- Strong people skills.
- Knowledgeable with company software and software support.
- Ability to manage stressful situations professionally.
Competencies
Must have a customer-first mindset.
Supports a consistent professional image of the company.
Observes safety policy and procedure as an absolute.
Manage stress effectively and react calmly under pressure.
Work ethic of the highest integrity.
Commitment to dependability and willingness to work to meet goals and deadlines.
Effectively solve problems.
Qualifications
- High school diploma or GED.
- Prefer experience with customer service / data entry or related field.
Work Requirements
- This position is based in a fast paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise and agricultural equipment and may require travel between FCS locations.
- While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.
- *FCS job descriptions are a representation of a job requirements knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
About Farmers Coop Society
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