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Key skills for this role
The Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered.
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
The Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered.
Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
Protect the development team from outside influences and remove impediments
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
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Facilitating getting the work done without coercion, assigning, or dictating the work
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Empowering the team to be self-organized
Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/products
Demonstrated evidence of a servant leadership mindset
Proficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOps
Demonstrated evidence of continuous learning mindsetAbility to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topics
A change agent; progressively challenging the team to continuously improve
Good understanding of product and sprint backlog tracking, burn down metrics and velocity
Good negotiation, leadership, and written and verbal communication skills
Good knowledge, skills, and ability working in a collaborative team environment
Excellent people skills, with an ability to understand and diverse viewpoints
High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
Ability to listen and communicate effectively with others both verbally and in writing
Ability to coach and train Agile teams about their role before, during and after PI Planning
Establish DoR, DoD with teams and Product owner on Story and Feature level wherever applicable
Support Release Train Engineer, IT Lead and business leaders by facilitating all the SAFe ceremonies including PI Planning, SOS, PO sync, inspect and adapt
Provides coaching and training to the Agile Team(s) on how to execute the Scrum framework
Subject to stressful situations
Possibility of working long hours may be required
Limited travel may be required to support business needs
Work Experience & Education
2-4 years experience as Scrum Master Req
High School Diploma or equivalent Required
Associate Degree
Bachelor’s Degree or additional equivalent work or military experience Preferred
Master’s Degree
Scrum Master Certification (CSM or PSM) or PMI-ACP
#GMFJobs #LI-Hybrid #LI-JM3
Captive automotive finance subsidiary of General Motors.
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Entry · 2+ years experience
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